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Messages - Dominic

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16
General Support / Re: How do I find my SSL renew dates and settings?
« on: September 15, 2023, 01:29:37 pm »
Looks like next time is March 8, 2024 for the SSL.
Can you tell me if I can see this setting myself? Or I just need to contact support? I also checked my paypal and I cancelled the active automatic payment. So I assume the automatic payment will not automatically process on next years date.

I guess my next question is, what would happen if I buy one year of SSL right now, would that re-start my automatic payment (Paypal?) I think so, but would that date be added one to after payment the next expiration of SSL would be March 8, 2025? This is where I am trying to get to.



17
General Support / Re: How do I find my SSL renew dates and settings?
« on: September 15, 2023, 01:21:46 pm »
Thank you

18
General Support / How do I find my SSL renew dates and settings?
« on: September 15, 2023, 12:53:56 pm »
Hi, I think around March of this year, I started the custom domain and SSL for my forum. I wanted to know when I need to prepare to buy a new one year, or is there a way for me to see it? Secondly, if there is no way to see it, should I just keep $20 dollars in my checking account for the auto-renewal to take place? I have a lot of questions on this, I just want my forum to keep going, auto-renew or if I can see where I can find it. I'm using Paypal and see it was around early March 2023 I started. Thank you.

19
General Chat / Let's talk
« on: September 08, 2023, 05:09:10 am »
Hi, everyone, how are you doing?

20
Advertise your forum / Re: Dominic's friendly forum
« on: September 08, 2023, 05:06:23 am »

21
General Support / Re: Import into new forum
« on: September 07, 2023, 01:44:44 am »
Thank you so much. :) I'm so grateful :)

22
General Support / Re: Import into new forum
« on: September 06, 2023, 05:24:05 am »
Give me a day or two. Have to look at the code.
Thank you so much.

23
General Support / Re: Import into new forum
« on: September 06, 2023, 05:13:16 am »
I would prefer....I rather try to reset...the login. I just don't think you will ever need it.
I would like to reset it. Can you help me do that?

24
General Support / Re: Import into new forum
« on: September 06, 2023, 04:43:06 am »
Just options to unban yourself, and clear headers and footers.
Can I create a new forum, then migrate to it, so I have access to my admin control panel? I don't have access and really want/need this feature.

25
General Support / Re: Import into new forum
« on: September 06, 2023, 04:38:46 am »
What do you need it for? It is only sent one time on email registration we don't have an option to reset it.

I guess I was trying to figure it out after I logged in to see what options are available to me. That's it. I wanted to have a more "full" control for disaster or doing what I could do without being a burden to the support staff on this forum. That's it.

What am I missing out if I don't have access? I don't have the original email and I have searched my whole email for it.

26
General Support / Re: Import into new forum
« on: September 06, 2023, 04:05:17 am »
Do you not have admin access on your old forum?

I have it but there is that link "fix admin control panel" and I don't have access to that one.support


https://www.createaforum.com/fixcp/login.php

27
General Support / Import into new forum
« on: September 06, 2023, 02:30:02 am »
Hi, I am thinking (since I lost my admin control panel username/ password and I think I need it) to create a new forum, then migrate (if your help) all the paid features.

1. custom domain2. increased space3. language4. chat feature5. others I forgot

so that way I can have a forum with the admin control panel in case emergency reasons.

Is this a possible thing? or would I need to start all over from scratch? Thank you for your help.

PS. A while ago, I asked if I can get the admin console username password reset but I think the staff said that it's not possible which is why I'm thinking that I need to do this.

28
General Support / Re: Unable to login from Tapatalk app on forum
« on: June 03, 2023, 07:30:02 am »
Thank you so much.

29
General Support / Re: Unable to login from Tapatalk app on forum
« on: June 02, 2023, 11:04:47 am »
Checking for an update

30
General Support / Re: Unable to login from Tapatalk app on forum
« on: May 22, 2023, 12:48:40 pm »
I have no update will check this weekend.
Have you heard any update?

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