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Messages - muhdhish

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General Support / Re: Need Help to Reset Domain & Sub Domain Mapping
« on: February 07, 2017, 06:36:06 am »
Works great!

Thanks!

2
General Support / Re: Need Help to Reset Domain & Sub Domain Mapping
« on: February 07, 2017, 06:06:49 am »
Ok. I have done domain pointing to the IP address.

The new domain is forum.matgyver.my

Just need your kind help to fix the URL prefix www.

Thanks in advance!  :)

3
General Support / Re: Need Help to Reset Domain & Sub Domain Mapping
« on: February 07, 2017, 04:24:42 am »
Thanks!
That was quick!
Now the forum hsa reverted back to the original Domain.

Anyway, next, I would like to ask, under the Domain Option, step 2:
Domain Manager and Domain Parking
"Step 2:- Add the domain to our system [/color]Enter your domain name that you wish to park
http://www. "

I believe the http://www. is set to be the default pre-fix.
My domain sub-domain provider does not support this http://www. prefixes.
It only supports http://sub.domain.com structure. (without www.)


When I log in after updating the forum URL with a new domain, the "submit" or "login" or "register" button and functions,
will these automatically have http://www. prefix?


If that happens, I won't be able to log in even as admin when the the new URL is functioning.

4
General Support / Need Help to Reset Domain & Sub Domain Mapping
« on: February 07, 2017, 02:35:50 am »
Hello.

I recently created an account at http://matgyverforum.createaforum.com/

I then tried to link it to a subdomain forum.matgyver.my.
However, since the subdomain does not use www. , I could not log in to the forum because it always redirects me to
the www. prefixed URL  www.forum.matgyver.my

So, I didn't know how to reset the domain without logging in as admin, so I removed the CNAME in the hosted Domain,
hoping that the forum will reset back to the default 'given' sub-domain.


Need help to:
1) Reset the forum back to the original subdomain  http://matgyverforum.createaforum.com/

2) I will definitely try back to re-map the forum.matgyver.my in the domain,
    but is there a way to remove the default www. prefix in the custom domain registeration area ?

    The domain I have does not support www. pre fixes, only direct URL.

Thanks in advance for your kind support.

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