76
General Support / Re: Credit not activated
« on: October 11, 2017, 04:38:26 pm »
Could you please do the necessary and add October's add-free credits to my forum, please?
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77
General Support / Re: Credit not activated
« on: September 11, 2017, 12:32:34 pm »
Thanks for your continued help and investigations! I have even cancelled the DD and started it again in case there was a hiccup somewhere. I have one other PayPal DD and I get an email each month to say it has been paid. I never get an email for the ad-free credits though. I go into my account to see if it has gone out.
78
General Support / Re: Guest members and full members
« on: September 10, 2017, 08:59:20 am »
I have Full Members, New Members, and then guests - the boards that the New Members can't see the boards that are restricted though. Each category can only the see boards that they have permission to see. I am not sure that you can have a read-only option.
79
General Support / Re: Credit not activated
« on: September 10, 2017, 08:54:20 am »
Could you add my credits, again, please? I am wondering if I am the only person who doesn't get their credits added automatically when paying a monthly subscription. I never read any such requests from others.
81
General Support / Re: Credit not activated
« on: August 11, 2017, 04:39:33 pm »Quote
I made a change will see it helps.
Sadly, not! This months haven't been added, and were paid by DD on 9 August. Could you please do the usual for me? Thanks.
82
General Support / Re: Credit not activated
« on: July 13, 2017, 09:15:32 am »
Thanks. Fingers crossed! 
83
General Support / Re: Credit not activated
« on: July 12, 2017, 09:34:05 am »
It seems that I have to ask every month - does anyone else have this problem? - but I would be grateful if you could add my credits paid for on 9 July. Thanks.
84
General Support / Re: Credit not activated
« on: June 15, 2017, 08:48:42 am »
Could you do the necessary again to add my credits, please?
86
General Support / Re: Credit not activated
« on: May 16, 2017, 08:04:53 am »
Could you please add the ad-free credits that I paid for on the 9th of May? I am sorry to have to ask you to do this every month, I really don't know why they aren't added automatically. Thanks.
88
General Support / Re: Credit not activated
« on: April 18, 2017, 11:48:55 am »
It would appear my ad-free credits haven't been added again. 50,000 should have been added on 9 April, when my payment was sent via PayPal. I would appreciate your help.
http://thecommonroom.createaforum.com
http://thecommonroom.createaforum.com
89
General Support / Re: Credit not activated
« on: January 01, 2017, 11:17:05 pm »
Thanks. I'm sorry I have to ask you to do this every month. For some reason they never get added automatically.
90
General Support / Re: Credit not activated
« on: December 31, 2016, 09:01:49 am »
Could I ask you to add my ad-free credits, please, which were paid for by direct debit on the 26th December. Thanks again and a Happy New Year to you!