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Messages - danwizuk

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General Support / Reset Member ID
« on: May 02, 2021, 01:16:21 pm »
Hello, I have been running some trials on my forum before I open it up for registration. I created a number of test accounts, trialed banning, deleting etc...

Now I am wondering whether there is a way to reset the member IDs so it starts numbering from 2 after my Admin account? Alternatively, is there a way to reset the entire forum to default settings? Sorry if this question has been asked before. I searched but couldn’t find similar threads.

My forum is

General Support / Re: Cannot Access Forum
« on: April 24, 2021, 04:51:49 pm »
Thank you very much for your prompt response. I have set up my domain with Cloudflare. Do you still have to disable SSL at your end so it can work with theirs?

Update: Everything is working fine now. I think it just needed a little time for the changes to kick in. Thank you very much. I can now “close off” this topic. 😊

General Support / Re: Cannot Access Forum
« on: April 23, 2021, 07:41:16 pm »
Hello, I activated a free wildcard SSL certificate that I have on my domain and all subdomains. It is working on the domain but not on the subdomain. Please, do you have to alter anything at your end for my forum to now point to

I contacted my domain registrar IONOS and a support staff is telling me that by creating a CNAME on the subdomain that points to another site, it disables the SSL on the subdomain. Is his explanation sound? For some reason, I don't buy it.

General Support / Re: Cannot Access Forum
« on: April 03, 2021, 03:12:58 pm »
Thank you very much. I deeply appreciate your prompt responses. You are the best .

I am able to access the forum again. Will be purchasing add-ons today like the Ad-Free etc...

Thanks once again.

General Support / Re: Cannot Access Forum
« on: April 03, 2021, 02:50:36 pm »
Thank you very much.

Forum URL is

A second (possibly related) question please. Do I need to purchase the SSL upgrade in order to make the Site accessible via Chrome without errors. Was getting the usual "Not secure" error when I was trying earlier today. Will this SSL upgrade affect the main domain Is there a cheaper way to buy one that will cover both the main domain and all subdomains including the one I am pointing to my forum created here?

General Support / Cannot Access Forum
« on: April 03, 2021, 02:25:48 pm »
Hello, I wish to express my sincere gratitude for this forum and the services offered. I recently created a forum and pointed a subdomain to it. Everything appeared to be working fine until this morning when I decided to click on "Verify this URL". I saw "1" and then clicked on "Update the URL". Now I can't access my forum.

Do I just wait for a while or am I missing something?


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