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Messages - CSR Direct Project

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General Support / Re: Forum List Title Color
« on: September 06, 2020, 02:58:22 am »
Something I have spent a great deal of time is trying to figure out how to change the color of the home page list of forums... And, the color of the font of the user posting a topic.

General Support / Unwanted Changes - Very Frustrated
« on: September 06, 2020, 02:27:44 am »
For many months I have been trying to learn and understand how to customize my boards.  Previously, I spent years developing a forums website, spending a great deal of time customizing it to match my other official websites for this statewide project I've been developing.  Then, new owners came in and completely wiped out all of my work.  That was Tap-a-Talk.  I dumped them, and found my way here.  So far I've been satisfied, yet hesitant to put too much time into the development process because of past experiences.

Today, I paid for my third forum website to be ad-free.

Also, I just tried a couple different holiday styles after saving my current developed style.  When I tried to come back to my original saved style, certain customization's did not change back to my saved style.  Now, I have to go back in and redo some customization that I had already established.  I really do not have time to waste going back and repeating my work.

Will there ever be a time where I can completely save different styles to use different times of the year?!  And, not have to go in and repeat certain edits?!

Understanding all the different ways of customization takes a great deal of time and effort.

Create A Forum Discussion / Re: How to change form of Payment?!
« on: August 31, 2020, 11:37:31 pm »
Okay, I just figured out how to do it.  And, it's done for the one Site.

Now I need to ask you to cancel the payment set up for my other site (if you haven't already)

Thank you.

Create A Forum Discussion / Re: How to change form of Payment?!
« on: August 31, 2020, 10:10:11 pm »
So, the only way I can process a payment for my board is through PayPal?!

Create A Forum Discussion / HELP, how to cancel subscription...
« on: August 31, 2020, 07:55:17 pm »
Like I said, I don't see where to cancel my subscription, so I can enter a new form of payment...

I'm looking forward to building up my forum sites... but this part of your system is very frustrating... especially because it's regarding money!

Please let me know ASAP...  thx...  I need to do this today.

Create A Forum Discussion / Re: How to change form of Payment?!
« on: August 31, 2020, 07:42:53 pm »
Okay, thank you.

Since I'm pretty sure I can't add a Visa gift card to Paypal, I'll just cancel the subscription, and redo it with a new payment method.

I don't know offhand how to cancel the subscription.  This part of your service doesn't seem the most user friendly.

Create A Forum Discussion / How to change form of Payment?!
« on: August 31, 2020, 06:22:55 am »
I have a personal forum site:
I also have 2 other forum sites:

I have had a sponsor allow me to use his debit card to make the payments for the $14.95 ad-free month, unlimited package, for the two that I'm paying for ad-free services.

I was hoping to be able to figure out how to change the form of payment to a Visa Gift card I have to cover these costs.  But, it was not clear how to do it, and I did not want to risk having a mistake happen causing an additional payment be charged to my sponsors card.

How do I change the payment details on my Ad-Free Forum Sites?!
How do I remove old payment forms and add a new one, for both of these?!
I need to do this before September 1st, 2020

General Support / Re: Payments without PayPal...
« on: November 05, 2019, 10:07:10 pm »
Yep, I ended up just using that PayPal account to make the payment.

I hadn't thought of that before, because we had decided to delete that PayPal (individual) account, in favor of recreating a new Business account in order to receive payments online.

Sorry for the trouble...  but I do think this is a good lesson for others...

General Support / Re: Payments without PayPal...
« on: November 05, 2019, 09:51:33 pm »
No.  I just realized why I'm having trouble.  You all might want to make a note of this...

A couple of months back, my sponsor and I created a PayPal account with that Debit card #.
PayPal might just be recognizing the debit card number, because we recently created an account with that number.
I haven't tried it yet, but I think that's been the trouble.
And actually, this is the kind of trouble people have... when we don't write down, or lose account information like this...

General Support / Re: Payments without PayPal...
« on: November 05, 2019, 09:34:57 pm »
I tried that... and it lit up like a red traffic light.

Besides that, the last section with bottom two fields is headed "Create Your PayPal Account."

So, to review, I clicked on the singular button for $14.95/mo for Unlimited Ad-Free credits.
Filled in the Credit/Debit card fields, and the Billing & Shipping fields, and left the "Create a PayPal account" fields blank.
Did not tick the "Please create my PayPal account now..."
And, clicked the button at the bottom that says "Create Account and Subscribe."

And, the last two fields lit up red!

General Support / Re: Payments without PayPal...
« on: November 05, 2019, 09:17:53 pm »
That's not what I found.  I went to make a payment, clicked the correct button, and at the end of the page, the last fields expected me to fill in an email and a password.

If PayPal should take credit cards without requiring an account, tell me how to do it.  Please.

General Support / Payments without PayPal...
« on: November 05, 2019, 07:59:59 pm »
Hello, I want to know why you people give the option to make (ad-free) payments with a credit or debit card.  But, you force us to create a PayPal account during the payment process.

I have a sponsor for my Project work, and I just want to make a payment and continue about my business...   Tell me there's another way to go about doing this without having to create or use a PayPal account?!

General Support / Re: Ad Free Credit Subscription
« on: November 04, 2019, 11:27:00 pm »
Hi, I need some help better understanding the Ad-free Credits Thing.

Maybe I'm missing something, or have a great deal on my plate to cause me to be confused about all the different tiers.

My habit is to just get the $14.95 Unlimited package.  I don't want to waste my $$, but then again, I don't want to screw around with "figuring out" the numbers.

What numbers are you looking at when referring to 25,000 vs 50,000 ad credits...


p.s. why am I getting [size] text inserted at the beginning of each line when I change the font.  I changed the font after writing my text.[/size]

Style Support / Re: More Help with Style Design
« on: October 29, 2019, 09:16:49 pm »
Okay, that worked... thank you!

Style Support / Videos...
« on: October 29, 2019, 08:58:32 pm »
I'm still not understanding HOW to embed a Youtube video.  I'm still not getting what I need to do to make these work...  Or, any video, of any format...

I'm getting the Iframe code, then turning off the preview, pasteing the code, and saving.  I don't know what I'm doing wrong... help...

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