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Messages - skeenliside

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French.

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Hi,


In regards to www.buildingsmartcanada.createaforum.com (redirected to http://forum.buildingsmartcanada.ca), we purchased the language pack add-on on November 15th, but can't seem to find any additional module or functionality related to this actually activated. Maybe we aren't looking in the right place? Please help.


Thanks,
Susan.

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General Support / Re: New users not being able to create a new profile
« on: March 23, 2017, 01:42:03 pm »

"No results" for both searches.

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General Support / New users not being able to create a new profile
« on: March 23, 2017, 01:31:04 pm »
Hi,
We're having people contact us saying they aren't able to create a new profile on our forum (http://forum.buildingsmartcanada.ca), getting a message that says: Your details match those of a known spammer, therefore you have been disallowed registration. Details: Spammer IP.
[/size]Help!

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Bugs / Re: HELP! Can't access our forum after we did a URL redirect!
« on: March 01, 2017, 06:07:09 pm »
Thank you.  ;D

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Bugs / HELP! Can't access our forum after we did a URL redirect!
« on: March 01, 2017, 03:45:07 pm »
We are currently experiencing issue with our newly created forum (buildingsmartcan.createforum.com). Here is what we are trying to achieve:
  Forum was up and running as expected before we added the following DNS redirect from one of our prefix sub-domain
  a.       http://forum.buildingsmartcanada.ca/     - this redirects to 64.79.105.131 (this works fine)
  Once we go to http://buildingsmartcan.createaforum.com/index.php   the page seems to try to resolve back to http://forum.buildingsmartcanada.ca/ >> We can't log in or access any part of our forum because it tries to access this new URL without success.
  • Is it possible to set up this dedicated IP address for our forum?

Thanks,
Susan.

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