Create A Forum - Support Forums

Support => General Support => Topic started by: DOKEEFFE on June 21, 2021, 09:09:07 pm

Title: Users cannot comment (agree/disagree etc...)
Post by: DOKEEFFE on June 21, 2021, 09:09:07 pm
I have a couple of users cannot use those buttons in the bottom right hand corner to agree/disagree/like/dislike etc... Both use modern versions of iPhones.
The most recent has all the relevant permissions, and cannot comment using his iPhone XE (2020) with IOS 14.6 however if he logs onto a PC he can comment quite happily.
So clearly this isn't a permissions issue.
He says he still can see the icons to comment on the iPhone but pressing them has no result.
My forum is https://comeallwithin.createaforum.com/general-discussion/ in case there's anything I have done to screw this up.


Many thanks.
Title: Re: Users cannot comment (agree/disagree etc...)
Post by: CreateAForum on June 22, 2021, 02:30:30 am
Hmm tested on my iphone. Iphone SE the new one with 14.6 and worked ok on this post.

I don't have an iphone xe 2020.  Is he using the sarfari browser?
Title: Re: Users cannot comment (agree/disagree etc...)
Post by: Brown Bottle on November 29, 2022, 06:28:10 pm
Hi. I also reported this to our admin DOKEEFFE. But I use Chrome on Android. I did once debug it and and I'm pretty sure the function that provided the behaviour was in a file which wasn't included in the mobile page. Cheers!
Title: Re: Users cannot comment (agree/disagree etc...)
Post by: animaniactoo on November 30, 2022, 06:45:36 pm
Yes, this is a known issue for us. You can't use the reaction buttons if you're on mobile unless you're using the full version of the site. If you're using the mobile version, pressing the buttons has no effect.


haxnuts.createaforum.com is our forum.


ETA: This applies to all versions across all platforms. It is clearly a mobile version vs full site version issue.
Title: Re: Users cannot comment (agree/disagree etc...)
Post by: CreateAForum on November 30, 2022, 07:04:26 pm
Iphone? Andriod?
Title: Re: Users cannot comment (agree/disagree etc...)
Post by: CreateAForum on November 30, 2022, 09:37:44 pm
@animaniactoo try now
should be fixed
Title: Re: Users cannot comment (agree/disagree etc...)
Post by: animaniactoo on December 01, 2022, 01:53:55 am
@animaniactoo try now
should be fixed


Just tested on my tablet, yes works now, thx! Wish I'd thought to say something when we first figured it out rather than shrug and live with it. lol.
Title: Re: Users cannot comment (agree/disagree etc...)
Post by: CreateAForum on December 01, 2022, 02:46:38 am
All good! Glad that helped. Very few people mentioned it.