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Support => General Support => Topic started by: nerdygrl on January 04, 2021, 06:30:12 pm

Title: email issues
Post by: nerdygrl on January 04, 2021, 06:30:12 pm
I am getting multiple messages from my members about email issues. Here are some examples

Member 1 -

When I got into my account just now there were several popups saying my email address was bad. I went to go check it out and it was "my email address".bad

I changed it and then had to re-validate my email address.

Did someone hack me or was this a glitch?

Member 2 -

Same here, @NerdyGRL (http://www.wearetwdfans.com/index.php?action=profile;u=1) . I reentered my password but left off the bad on the end which was never a part of my email. Across the front is about 5 hot pink notices of this. Also, on any thread I click on. What’s going on?

Member 3 -
He said he got a message when he logged in that his email was bad and to change it on his profile settings. he said he updated it and that it logged him off to do a verify email account and said he never got a message to verify from yall in his email..


Why are their emails being changed and then told they are bad?


Title: Re: email issues
Post by: CreateAForum on January 04, 2021, 10:34:39 pm
If they were gmail addresses Gmail had an issue december 13,14 which caused emails
Our system here flags an email if it has bounced and does not attempt to send to it again.

If it is a specific email you can send me a pm with the email and I can look up the reason why it was marked as bad.
Title: Re: email issues
Post by: CreateAForum on January 05, 2021, 10:50:32 pm
Made one more change today to make sure it is fully cleared by changing your email in profile.
Title: Re: email issues
Post by: gingerbreadexchange on February 12, 2021, 05:52:55 pm
I'm having the exact SAME EXACT issue as the person who submitted the initial request.  But it's happening to MY profile and I'm the admin!  I cannot fix it!


Gingerbread Exchange


shows my profile email as gingerbreadexchange@gmail.com.bad


When I try to fix it, I'm prompted I have to enter my password... but there is no where to enter my password and I'm already logged in as the Admin.  HELP!!


Loreta Wilson