Create A Forum - Support Forums

Support => General Support => Topic started by: CookieTBC on June 19, 2020, 10:50:05 am

Title: Shoutbox
Post by: CookieTBC on June 19, 2020, 10:50:05 am
Hello - 3 of my members, using different browsers, cannot view the shoutbox. Any suggestions?? They are not our newest members.

Thanks,
Cookie
Title: Re: Shoutbox
Post by: mickjav on June 19, 2020, 11:09:51 am
I don't use it so may be incorrect:
But Has there group got the permissions to view it as most things on the forum require the correct permissions to veiw.
mick
Title: Re: Shoutbox
Post by: CookieTBC on June 19, 2020, 01:23:26 pm
They aren't in a group together - no other members of groups they are in have this issue.  :-\ Cookie
Title: Re: Shoutbox
Post by: CreateAForum on June 19, 2020, 01:25:01 pm
Check the ezportal block permissions on the shoutbox to make sure all groups have access to it.
Title: Re: Shoutbox
Post by: CookieTBC on June 20, 2020, 02:18:47 am
Success! Thank you!!