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Support => General Support => Topic started by: Conpluggedadmin on August 07, 2019, 01:42:22 pm

Title: Cusotm badge award images won't show
Post by: Conpluggedadmin on August 07, 2019, 01:42:22 pm
New to this website. Tried uploading an image for custom badge award but the image doesn't show. What dimensions does it need to be / file type, etc?

It's a .png file 100px by 100px

Thanks
Title: Re: Cusotm badge award images won't show
Post by: CreateAForum on August 07, 2019, 02:05:07 pm
png files should be good. What is your forum url. The small images are 32x27. But there is no size limits.
does it not upload? Or does it show a broken image?
Title: Re: Cusotm badge award images won't show
Post by: Conpluggedadmin on August 07, 2019, 02:15:41 pm
png files should be good. What is your forum url. The small images are 32x27. But there is no size limits.
does it not upload? Or does it show a broken image?

conplugged.createaforum.com

It just shows as a black box with an X through it which I assume is broken image. I found out the resolution size. I currently have a 25x25 png file but it still just shows as a black box with an X
Title: Re: Cusotm badge award images won't show
Post by: CreateAForum on August 07, 2019, 02:26:20 pm
Can you copy broken image link and post it here.
Title: Re: Cusotm badge award images won't show
Post by: Conpluggedadmin on August 07, 2019, 02:27:48 pm
Can you copy broken image link and post it here.




I'm not doing it from a link. It has an option to browse my computer so I'm just clicking browse and uploading it from my computer.
Title: Re: Cusotm badge award images won't show
Post by: CreateAForum on August 07, 2019, 02:30:24 pm
I mean can you click on the black box. Right click and get the image properties/url. I want to see if the file exists on the server.
Title: Re: Cusotm badge award images won't show
Post by: Conpluggedadmin on August 07, 2019, 02:34:01 pm
I mean can you click on the black box. Right click and get the image properties/url. I want to see if the file exists on the server.

Not sure if this is the one but this is the address in properties

https://cdn.smfboards.com/caf/badges/5d4ae02b019bd.png
Title: Re: Cusotm badge award images won't show
Post by: CreateAForum on August 07, 2019, 03:01:56 pm
Fixed. I see the issue you were just editing a graphic instead of uploading a picture try now.
Title: Re: Cusotm badge award images won't show
Post by: Conpluggedadmin on August 07, 2019, 03:06:48 pm
How do I upload it in future? All it says is browse and then the only other option I have is edit badge which I click and I guess that isn't uploading the picture.
Title: Re: Cusotm badge award images won't show
Post by: CreateAForum on August 07, 2019, 03:09:36 pm
It should work from now on. When you do edit badge.

I had a check to use a our default url if you did not create a new badge. But in your case you just edited an exiting. It is fixed now.