Create A Forum - Support Forums

Support => General Support => Topic started by: Rosemary Worsley on March 13, 2019, 03:52:02 am

Title: Problems with new members registering?
Post by: Rosemary Worsley on March 13, 2019, 03:52:02 am
I have spent so much time having to manually add new members it's getting ridiculous.


could you poss come and check my settings out pls?


I am not aware of adjusting anything in the registration admin section


freepsychictarotreadingsforum.uk


thanks
Title: Re: Problems with new members registering?
Post by: CreateAForum on March 13, 2019, 03:57:55 am
I just registered fine on desktop mode. No issues in firefox.

What error or issue are they encountering?
Title: Re: Problems with new members registering?
Post by: Rosemary Worsley on March 13, 2019, 04:06:37 am
I have spent so much time having to manually add new members it's getting ridiculous.


(https://i.ibb.co/FzpdGK4/problem.png) (https://ibb.co/WfCRS6v)
i/url]



could you poss come and check my settings out pls?


I am not aware of adjusting anything in the registration admin section


freepsychictarotreadingsforum.uk


thanks
 (https://imgbb.com/upload)
Title: Re: Problems with new members registering?
Post by: Rosemary Worsley on March 13, 2019, 04:07:38 am

I have spent so much time having to manually add new members it's getting ridiculous.


(https://i.ibb.co/FzpdGK4/problem.png) (https://ibb.co/WfCRS6v)
/url]



could you poss come and check my settings out pls?


I am not aware of adjusting anything in the registration admin section


freepsychictarotreadingsforum.uk


thanks
 (https://imgbb.com/upload)
Title: Re: Problems with new members registering?
Post by: CreateAForum on March 13, 2019, 04:09:49 am
There are no words to enter by default on registration.

There is an recaptcha popup.

See if you can get a screenshot from the user for the signup page.
Title: Re: Problems with new members registering?
Post by: Rosemary Worsley on March 13, 2019, 04:18:33 am
are there any guidelines I could give out to help with registration like, how many letters or numbers a user name should, same with password??


I have another person trying to join and he says, "i tried but its not letting me it say the user name is not good"

]am just waiting on other person to send me screenshot


think lot of problem is here lots are using mobiles, so I could do with a screen shot of where the registration page is as one member just sent me the log in screen shot and said it won't accept her password. Well it won't if she hasn't registered duh
Title: Re: Problems with new members registering?
Post by: CreateAForum on March 13, 2019, 04:22:46 am
Security and Moderation -> General -> Required strength for user passwords
Title: Re: Problems with new members registering?
Post by: Rosemary Worsley on March 13, 2019, 04:41:05 am
thanks I have done that now but still had to add another two manually ahhhh