Create A Forum - Support Forums

Support => General Support => Topic started by: mehmetfon on November 04, 2018, 05:45:53 pm

Title: I can't send personal messages to my members.
Post by: mehmetfon on November 04, 2018, 05:45:53 pm

I can't send personal messages to my members. It gives the following error.
How can I solve this problem
User 'lyderceza' can not receive personal messages.

Title: Re: I can't send personal messages to my members.
Post by: CreateAForum on November 04, 2018, 05:53:22 pm

That person might be ignoring you or chosen to disable being contacted via pm

Title: Re: I can't send personal messages to my members.
Post by: mehmetfon on November 04, 2018, 06:01:58 pm

Can we change that person's profile settings?

Title: Re: I can't send personal messages to my members.
Post by: mehmetfon on November 04, 2018, 06:05:41 pm

I've answered a member of the forum asking a question. And I want him to know that I answered him. That's why I want to send him personal messages. Or when I answer him, will he be notified?

Quote from: CreateAForum on November 04, 2018, 05:53:22 pm

That person might be ignoring you or chosen to disable being contacted via pm

Title: Re: I can't send personal messages to my members.
Post by: mehmetfon on November 04, 2018, 06:10:29 pm

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fwww.hizliresimyukle.com%2Fimages%2F2018%2F11%2F04%2FEkran-Alintisi345345.png&hash=04dc5a7119d91c7b49a57d021a0f0308e10960bc)

But I still can't send personal messages

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fwww.hizliresimyukle.com%2Fimages%2F2018%2F11%2F04%2FEkran-Alintisi45645456.png&hash=da615ac4e53dcfa5a08e52ab78408db13c564286)

Title: Re: I can't send personal messages to my members.
Post by: CreateAForum on November 04, 2018, 06:33:30 pm

There membergroup might have permission to send receive pm's

Title: Re: I can't send personal messages to my members.
Post by: mehmetfon on November 04, 2018, 08:08:55 pm

Thank you for your interest. I found the solution to the problem.
Manage Permissions>General Permissions> Contact members using the personal messaging system

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fwww.hizliresimyukle.com%2Fimages%2F2018%2F11%2F04%2F3435453453.png&hash=bdaa772bb5b0150db554d539b865f3e2214244a6)