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Support => General Support => Topic started by: Sir Rob (from Oz) on January 17, 2018, 12:11:51 am

Title: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 17, 2018, 12:11:51 am
Please see attachment with screen shots.

This issue is not new and would like to know what may be causing it as it does not happen all the time.

Thanks
Title: Re: Issues with previewing threads.
Post by: CreateAForum on January 17, 2018, 02:37:07 am
I am not seeing anyscreenshots only a text file.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 17, 2018, 02:59:29 am
I posted two Prtscans and not enough memory for them both.

This is the URL https://thenewretreat.createaforum.com/index.php?action=post;msg=33091;topic=5712.0

Basically it does not show the preview after adding all the required information.
Title: Re: Issues with previewing threads.
Post by: CreateAForum on January 17, 2018, 03:02:12 am
Try increasing your post size under admin -> post and topics
"Maximum allowed post size"
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 17, 2018, 04:31:22 am
Thank you. I changed it from 20000 to 40000. Let you know how it goes. :)
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 17, 2018, 04:34:54 am
Seems to have worked
Title: Re: Issues with previewing threads.
Post by: CreateAForum on January 17, 2018, 04:36:34 am
Glad that helped
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 19, 2018, 09:20:50 pm
Seems the issue is still there. Started a new thread and same thing happened when preview.

It went to a blank screen with the only the  URL showing. The body of the screen is blank.

Seems changing from 20000 to 40000 has not worked. Also was very slow. What if I change to 0 for no limit?
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 19, 2018, 10:27:00 pm
This issue seems to only be at The New Retreat forum. Another forum I belong to I am NOT having this issue.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 19, 2018, 10:53:51 pm
Our Global Mod had the same issue so at least it is not Me heheheheehe
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 19, 2018, 11:54:20 pm
This is the thread I am trying to post.

GAN 2018-003 Ends 10pm AEDST  3rd February 2018.

One WILDCARD accepted


Here is another GAN for 2018 for you to bid on. .

Bids are to be between 100 and 700 and bids must be at least 5 numbers apart from other bids.
One bid per av per person.
If any bids are duplicated I will take the first one.
Winner wil be the closest to the generated number not under or over but closest.

This will run until  10pm 3rd February 2018.

01
(https://images45.fotki.com/v1649/photos/5/2505905/14429684/20170751NameMeTNR141-vi.png)

02
(https://images108.fotki.com/v1659/photos/5/2505905/14429684/20170752NameMeTNR142-vi.png)

03
(https://images59.fotki.com/v1653/photos/5/2505905/14429684/20170753NameMeTNR143-vi.png)

04
(https://images44.fotki.com/v1655/photos/5/2505905/14429684/20170754NameMeTNR144-vi.png)

05
(https://images53.fotki.com/v1657/photos/5/2505905/14429684/20170755NameMeTNR145-vi.png)

06
(https://images53.fotki.com/v1657/photos/5/2505905/14429684/20170756NameMeTNR146-vi.png)

07
(https://images49.fotki.com/v1658/photos/5/2505905/14429684/20170757NameMeTNR147-vi.png)

08
(https://images108.fotki.com/v1659/photos/5/2505905/14429684/20170758NameMeTNR148-vi.png)

09
(https://images59.fotki.com/v1653/photos/5/2505905/14429684/20170759NameMeTNR149-vi.png)

10
(https://images108.fotki.com/v1659/photos/5/2505905/14429684/20170760NameMeTNR150-vi.png)


Please leave details when bidding. If a gift you may PM or email Me and sarina details.

The winner will be the closest not under or over but closest to the generated number(s).

NO INFO NO WIN[/size][/b]

A reminder too bids must be at least 5 numbers apart from other bids.[/b]

Thanks for bidding.


Please note, if you have gifted please either pick them up yourself and post in gifts OR let the person know about it for them to collect, thank you. If not the av may be recycled.

If not picked up by  10pm AEST  17th February 2018, I reserve the right to take back.




Title: Re: Issues with previewing threads.
Post by: CreateAForum on January 20, 2018, 03:31:29 am
It looks ok when i preview it here.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 20, 2018, 05:23:06 am
Well I tried it again and it went to a blank screen yet again!!!!

Changed 20000 again to 0, logged out and tried again. This is the URL for the thread. https://thenewretreat.createaforum.com/index.php?action=post;board=3.0 and yet again it went to blank screen with this as the URL https://thenewretreat.createaforum.com/index.php?action=post2;start=0;board=3

I cannot understand why it worked here yet wont at The New Retrat forum!!!!! I feel it is doo with some codings perhaps I need to change but do not have the technical knowlede to know what that might be!

Very frustrating to say the least!!

Oh btw where does the preview come from, My forum or elswhere?
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 20, 2018, 06:07:56 am
I entered with out using the img coding from document and used the system to include them (the img button). Again it did not work. I did what I did last time this happen and that was to remove  the last 3 avatars and that worked. The work around to get it all posted was to add the last 3 as a reply. Not really the best solution though.

In modify mode I added the remaining 3 and had the same situation as before viz going to a blank screen.

Oh some members cannot post and are getting a white screen! Oh and their computer freezes,any suggestions as to a fix?
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 20, 2018, 07:54:49 am
Am wonder if has something to with resources as in memory etc if that would be a possible reason. Has to ask though why TNR and not the other forum I belong to that be Reach For The Stars. https://reachforthestars.createaforum.com/index.php
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 21, 2018, 05:25:03 am
There are still issues.

This from a member " just to let you know I still cant post on TNR as when I try I get a white screen then comp freezes, was told its not my comp but the site as I can post comments"

The issue of previewing is still happening. Would it have anything to do with the type of image? Mind you as you said you were able to preview here without any issues. Maybe some codes need to be changed at TNR????

Knows you are extremely busy however would appreciate an update, thanks.

Warm regards
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 21, 2018, 10:15:06 pm
A question. Have there been any updates we did not know about that may have caused the issue. We did not have the problem two weeks ago!

I am sure you will appreciate how frustrating this is for us! We cannot fully function our forum untill this is resolved.
Title: Re: Issues with previewing threads.
Post by: CreateAForum on January 21, 2018, 11:43:53 pm
No idea. I haven't made any changes to threads in a long time.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 22, 2018, 12:38:02 am
When you have the time, would you access TNR forum and see if there is anything that may give a clue please?
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 23, 2018, 02:36:19 am
A few thoughts - is TNR perhaps running out of space? How much memory does a standard forum have please? Where would I be able to check this at TNR please?

As usual your help is much appreciated. :)
Title: Re: Issues with previewing threads.
Post by: CreateAForum on January 23, 2018, 02:37:21 am
It's not setup that way forums have 20mb for attachments by default. But there are no memory/limits cpu limits it is all one server.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on January 23, 2018, 02:46:41 am
Thanks :)
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on April 25, 2018, 12:05:27 pm
Well this problem and yes it is a PROBLEM is still happening.

Tonight when I went to preview it 'bombed out' just like it has before.

Redid the thread then clicked on Preview and got this for a second time "Fatal error: Maximum execution time of 45 seconds exceeded in C:\inetpub\createaforum\Sources\Subs.php on line 3421"

Would please look into this situation again. This I am sure should not be happening!!!

Thanks.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on April 25, 2018, 12:11:03 pm
I should add this does not happen at another CreateaForum forum that I am a member of!

This situation is intolerable PLEASE HELP to get it fixed.
Title: Re: Issues with previewing threads.
Post by: CreateAForum on April 25, 2018, 12:17:05 pm
Can you post the contents of thread or in code tags or email it over. I want to see if it is a bad tag or what it gets stuck on.
Do you use a lot of formatting options?
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on April 25, 2018, 10:50:30 pm
I use the same codes at both The New Retreat forum and Reach for the Skies forum. I also use them at a forum at  SMF At these I have no issues in previewing. Although at RFTS when the code was http I had to hit preview twice. I then realised that if I changed it to https preview worked as normal. This is NOT the case at The New Retreat

Here is the thread for this time. I have added a space so the code actually shows

[center ][color=green ][size=12pt ]One WILDCARD accepted[/size][/color ][/center ]
[color=red ]

Here is another GAN for 2018 for you to bid on. .

Bids are to be between [size=14p t][b ]100 and 700[/b ][/size ][/colo r] and bids must be at least 5 numbers apart from other bids.
One bid per av per person.
If any bids are duplicated I will take the first one.
Winner wil be the closest to the generated number not under or over but closest.

This will run until  10pm AEST 9th May 2018.

01
[img ]https://images12.fotki.com/v1641/photos/5/2505905/14688355/20180130NameMeTheme0262aTNR-vi.png[/img]

02
[img ]https://images54.fotki.com/v1662/photos/5/2505905/14688355/20180201NameMeAnime0272bTNR-vi.png[ /img ]

03
https://images16.fotki.com/v378/photos/5/2505905/14688355/20180202NameMeAnime0282bTNR-vi.png[ /img]

04
https://images54.fotki.com/v1662/photos/5/2505905/14688355/20180204NameMeTBAv10302bTNR-vi.png[ /img]

05
https://images43.fotki.com/v665/photos/5/2505905/14688355/20180206NameMeTBAv20322bTNR-vi.png

06
https://images16.fotki.com/v368/photos/5/2505905/14688355/20180207NameMeElements0332bTNR-vi.png

07
https://images54.fotki.com/v1662/photos/5/2505905/14688355/20180208NameMeElements0342bTNR-vi.png

08
https://images47.fotki.com/v1660/photos/5/2505905/14688355/20180209NameMeWordArt0352bTNR-vi.png

09
https://images16.fotki.com/v387/photos/5/2505905/14688355/20180210NameMeBnW0362bTNR-vi.png

10
https://images54.fotki.com/v1662/photos/5/2505905/14688355/20180211NameMeMad0372bTNR-vi.png

Please leave details when bidding. If a gift you may PM or email Me the details.

The winner will be the closest not under or over but closest to the generated number(s).

[b ][size=12pt ][/color][color=#FF0000 ]NO INFO NO WIN[/color ][color=red ][/size ][/b ]

[b ]A reminder too [/color][color=Maroon ][size=12pt ]bids must be at least 5 numbers apart from other bids.[/size ][/color ][color=red ][/b ]

Thanks for bidding.[/img][/color]
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 09:49:38 pm
The issue/problem has resurfaced.

This time it gave this message

"Fatal error: Maximum execution time of 45 seconds exceeded in C:\inetpub\createaforum\Sources\Subs.php on line 3421"

Any idea why this is only happening at The New Retreat Forum?
Title: Re: Issues with previewing threads.
Post by: CreateAForum on July 10, 2018, 09:52:46 pm
It can happen if you have a lot of BBC codes/links depends on settings selected.
If you have a link to the exact post can see it.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 09:56:26 pm
Same thing happened when merely posting the new topic thread!!!

Fatal error: Maximum execution time of 45 seconds exceeded in C:\inetpub\createaforum\Sources\Subs.php on line 3421

What does this mean?support

It only happens at TNR forum not the other one I belong to!!
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 09:58:43 pm
This is the link for what I am trying to preview and subsequently post

https://thenewretreat.createaforum.com/index.php?action=post;board=3.0
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 10:00:15 pm
It is no different to other posted threads other than the info/images.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 10:02:07 pm
Third try and still the same!!!
Title: Re: Issues with previewing threads.
Post by: CreateAForum on July 10, 2018, 10:03:25 pm
It's an issue with one or or more of the remote images...
We attempt to do a remote call to find the image size.
If you have a max height or max width set for images.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 10:12:13 pm
Just for interest at Reach For The Sky forum posted a new thread for which the preview worked.

This is that link
https://reachforthestars.createaforum.com/index.php?action=post;board=39.0

If I am not mistaken on this one the number at the end is different. At TNR it is 3.0 and if my memory serves Me correctly that is the same  as the other times it happened.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 10:15:51 pm
As far as TNR goes the images are 533x400, 500x200, 200x200 and 150x185. Standard sizes that I use all the time for avatars or 'sets'.

When posting larger images (800x600 for example) I set the width=533 as part of the {img
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 10:27:57 pm
One of the images is not showing at Fotki. I am going to delete it and readd to see if that makes a difference.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 10, 2018, 10:32:08 pm
That worked, thanks for all the help. Something for me to consider if it happens again.
Title: Re: Issues with previewing threads.
Post by: CreateAForum on July 10, 2018, 10:35:04 pm
I might add an option to disable the remote url check if that helps.
Title: Re: Issues with previewing threads.
Post by: Sir Rob (from Oz) on July 11, 2018, 02:11:32 am
This, "I might add an option to disable the remote url check if that helps", I dont feel is necessary, thanks though.
Seems it was a few images on the particular Fotki server.
I will in future if it happens again go look at Fotki first hehehehhe.

Thanks for all the help.
Cheers