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Support => General Support => Topic started by: Rosemary Worsley on December 09, 2017, 02:21:19 pm

Title: Private board for Admin/moderators
Post by: Rosemary Worsley on December 09, 2017, 02:21:19 pm
I have created a private board BUT my moderator cannot SEE or access it unfortunately, not sure where I have gone wrong.


Obviously I have not permitted members (any) to see/post on this board, yes I have added my moderator but only me can see it still.


advice pls?
Title: Re: Private board for Admin/moderators
Post by: Shin-Jones on December 10, 2017, 07:15:21 am
You made sure that the "moderator" (or whatever you have them down as) box was checked when modify who can access the board?
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 10, 2017, 01:19:36 pm
(https://vgy.me/VUBuLL.png)


I suspect it's due to not adding member groups, but I don't want members in there
Title: Re: Private board for Admin/moderators
Post by: Shin-Jones on December 11, 2017, 12:52:20 am
You just want admins and mods to see the board, right?  Check the "Global Moderator" box.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 11, 2017, 02:02:02 pm
no difference
Title: Re: Private board for Admin/moderators
Post by: Shin-Jones on December 12, 2017, 12:01:20 am
Maybe try removing the names and just check Global Moderator? If that doesn't work then, might have to wait for the professional (Create A Forum) to see what's up then.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 12, 2017, 08:08:46 pm
some help would be great


It's ok found answer as always it's an ADD ON FOR $20


https://support.createafo...ate-board-upgrade-option/ (https://support.createaforum.com/2/new-private-board-upgrade-option/)


I don't want the WHOLE forum private just ONE board on the forum private for admn's and mods
Title: Re: Private board for Admin/moderators
Post by: Shin-Jones on December 14, 2017, 09:44:17 am
Oh, wut. o.o
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 14, 2017, 03:21:25 pm
Just make a board and give permissions only to admins For that forum  and that will do the similar thing.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 14, 2017, 05:29:55 pm
yep did that but my Moderator cannot ~SEE the board??
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 14, 2017, 06:29:20 pm
You have to put the moderator in a membergroup and give that membergroup access to the board.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 14, 2017, 09:29:44 pm
see that's the problem I don't want any members in that private board so can you explain how to do this please? thanks
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 18, 2017, 12:27:51 pm
some support would be nice here. thanks
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 18, 2017, 01:55:05 pm
You can do it under Admin -> Manage Boards
Then when you add or edit a board you choose which membergroup to use.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 18, 2017, 11:23:13 pm
I must not be explaining myself well at all here, I don't want ANY members on that board JUST admin and moderators so how can this be achieved pls
Title: Re: Private board for Admin/moderators
Post by: Shin-Jones on December 19, 2017, 07:28:41 am
Your moderators are a member group.  Their member group, if not changed, should be "Global Moderator"
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 19, 2017, 05:04:41 pm
tried global moderator and she still cannot see board
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 19, 2017, 06:16:19 pm
And she is part of the global moderator memergroup?
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 19, 2017, 11:12:08 pm
am hoping to have resolved this by creating another category for Admin & Mods
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 19, 2017, 11:34:50 pm
If it is a subboard the parent board has to be visibile to that membergroup as well otherwise it won't work.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 21, 2017, 08:04:43 pm
it is a sub board but still cannot be accessed

Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 21, 2017, 11:57:58 pm
Did you get the parent board permssion???
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 22, 2017, 01:58:41 am
(https://vgy.me/ahPJ30.png)


you need to explain in layman's terms what needs doing here pls
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 22, 2017, 03:01:07 am
Is Jill easton in the global mod group is that person who can't see it?
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 22, 2017, 01:51:01 pm
YES
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on December 29, 2017, 12:37:53 pm
still not resolved this issue, some support would be nice
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on December 29, 2017, 02:25:59 pm
Create me a login with admin access and pm me the information to take a look.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on January 03, 2018, 03:59:42 pm
have given you access, but no idea why you went to wrong forum


http://www.freepsychictarotreadings.org/index.php?action=forum


this is my forum
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on January 03, 2018, 08:58:02 pm
It looks ok to me from what I see.
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on January 04, 2018, 01:56:15 pm
(https://vgy.me/XSr9pH.png)


hmm so why cannot any of them SEE this sub board pls?
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on January 04, 2018, 02:34:29 pm
Are they in the admin modeators group?
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on January 04, 2018, 02:47:53 pm
they are all moderators
Title: Re: Private board for Admin/moderators
Post by: CreateAForum on January 04, 2018, 02:51:01 pm
Doesn't matter. You have to edit their profile then under account settings put them in the admin/modertators group
Title: Re: Private board for Admin/moderators
Post by: Rosemary Worsley on January 04, 2018, 04:53:38 pm
thank you that finally worked, going into each moderator account/settings and add to 'user group' Admin/moderator.


Shame you couldn't have just said this earlier. Please don't assume we all have degrees in computer science. Although I think I'm pretty good your explanations are bare minimum only