Create A Forum - Support Forums

Support => General Support => Topic started by: Bob1001 on December 05, 2017, 01:16:50 pm

Title: Information when sites not available.
Post by: Bob1001 on December 05, 2017, 01:16:50 pm
All of the createaforum sites have been unavailable this morning (GMT) is there a facebook or twitter feed that gives information. I have received a lot of emails asking me why the forum is down. The only answer I could give was " I have no idea"
They are back now so not as serious as I feared.
Title: Re: Information when sites not available.
Post by: CreateAForum on December 05, 2017, 01:54:26 pm
There is a facebook and twitter. But it would be useless as I was sleeping.
I did not see any alerts that it was down. What part was down?
Title: Re: Information when sites not available.
Post by: Bob1001 on December 05, 2017, 02:07:29 pm
Everything, it may just have been from the UK but all the createaforum sites timed out. I did a google search and none of them could be reached. I tried http://www.isitdownrightnow.com/ and it showed everything was OK.
Title: Re: Information when sites not available.
Post by: CreateAForum on December 05, 2017, 02:16:01 pm
Hmm will add some monitoring for the UK/europe might have been a network routing issue somewhere.
Title: Re: Information when sites not available.
Post by: Lounge HQ on December 06, 2017, 12:51:28 am
Yes, Create A Forum was down for United Kingdom Users this morning, UTC. Possibly other countries mearby as well. I was able to get on Create A Forum forums fine on a United States IP (VPN) when this issue was occuring, so it was clearly down for certain areas only. Hopefully this can be looked into as soon as possible.
Title: Re: Information when sites not available.
Post by: CreateAForum on December 06, 2017, 01:54:48 am
Odd yeah. If that happens again let me know if any other US based sites go offline. Our internet is supposed to be on multiple isps to prevent issues like that from occurring.