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Support => General Support => Topic started by: rollerpigeon on July 02, 2011, 03:48:18 pm

Title: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: rollerpigeon on July 02, 2011, 03:48:18 pm
Hello, for no apparent reason, when a typical thread is opened to read the posts, the page is VERY WIDE! Help!

Here is a link:

http://www.rollerpigeon.com/general-sanitation-practices/washing-hands-after-handling-the-birds/msg7930/?topicseen#new

I did not do anything that I know of to make this happen.

Thanks

Tony
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: simply sibyl on July 02, 2011, 05:28:16 pm
It does it via the main board index too.  Its something with the modifications you've made to the style.       How it views depends on your personal screen resolution.  If using a wide-screen monitor and a high resolution setting it all fits in nicely.   Im at 1400x900 and it fits perfectly if I keep my browser window full screen on the monitor.  If I DONT (and I normally do not)  it doesnt fit well at all.      Its not resizing the information and should be so somethings amiss in your css or the settings for the theme.  Check your settings for Forum width in Admin > Layout settings > Theme settings.  If you have it set at pixels for width try changing it to a percentage.  Give 98% a shot.   

The #wrapper { width:95% !important;} you stuck at the top of the css won't work.    You need to edit div#wrapper

In the css change

Code: [Select]
div#wrapper
{
margin: 0 auto;
min-width: 764px;
max-width: 2300px;
}


to

Code: [Select]

div#wrapper
{
margin: 0 auto;
               width:  98%;
}
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: CreateAForum on July 02, 2011, 05:29:18 pm
What browser are you using and version?

Does it happen on this site?
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: rollerpigeon on July 02, 2011, 07:53:06 pm
It does it via the main board index too.  Its something with the modifications you've made to the style.       How it views depends on your personal screen resolution.  If using a wide-screen monitor and a high resolution setting it all fits in nicely.   Im at 1400x900 and it fits perfectly if I keep my browser window full screen on the monitor.  If I DONT (and I normally do not)  it doesnt fit well at all.      Its not resizing the information and should be so somethings amiss in your css or the settings for the theme.  Check your settings for Forum width in Admin > Layout settings > Theme settings.  If you have it set at pixels for width try changing it to a percentage.  Give 98% a shot.   

The #wrapper { width:95% !important;} you stuck at the top of the css won't work.    You need to edit div#wrapper

In the css change

Code: [Select]
div#wrapper
{
   margin: 0 auto;
   min-width: 764px;
   max-width: 2300px;
}


to

Code: [Select]

div#wrapper
{
   margin: 0 auto;
               width:  98%;
}

Thanks for that info. Did what you suggested.  I also deleted a "page" that had the bad css. So here is what happened. I noticed when I am not logged in but use the site, all is well. Things display properly. However, once I logged in, the same problem is repeated. I then log out and browse, all is well until I log in again.  :o

I tried another computer using a different login and it worked just fine under that user name. I don't know what to think or do? Help!!  ???

Thanks

Tony
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: rollerpigeon on July 02, 2011, 07:54:14 pm
What browser are you using and version?

Does it happen on this site?

I am using the latest version of Mozilla FireFox, I also tried Internet Explorer with same results. No, it does not happen on this site...

Thanks

Tony
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: Justincase on July 02, 2011, 08:57:59 pm
Looks normal to me to read on your site with firefox.


Sorry of topic. 
 rollerpigeon how did you make all those changes to your site looks? I really like it. Mine just looks basic like this support forum here.
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: rollerpigeon on July 02, 2011, 10:39:21 pm
Looks normal to me to read on your site with firefox.


Sorry of topic. 
 rollerpigeon how did you make all those changes to your site looks? I really like it. Mine just looks basic like this support forum here.

Hello, thanks for checking.

I am glad you like my site. Yes, my contract staff made the site changes to best represent our brand. It took a few days to get it right but it was worth it.

Thanks

Tony


Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: rollerpigeon on July 03, 2011, 07:04:12 pm
Hello, I have been contacted by my registered site users and they are saying that the screen is too big for them also. They have noticed that when they are logged in is when the problem arises. When they are logged out, the threads appear normal.

Any thoughts on what might be causing this?

Thanks

Tony
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: simply sibyl on July 03, 2011, 07:42:08 pm
Have you tried setting the forum to the Default Style so you can see if it does it with that?   If it doesnt then you KNOW its something with the css with the custom style you are using and/or the settings for it under Theme Settings for forum width.
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: rollerpigeon on July 03, 2011, 10:55:18 pm
Have you tried setting the forum to the Default Style so you can see if it does it with that?   If it doesnt then you KNOW its something with the css with the custom style you are using and/or the settings for it under Theme Settings for forum width.

Hello, I tried as you suggested and set it back to the default. That worked to bring everything back under correct alignment but I have lost the stylized look we had. I will contact my programming team on the next workday and see what they can do.

Thanks!

Tony
Title: Re: Topic Thread Screen is EXTREMELY WIDE All Of A Sudden
Post by: simply sibyl on July 04, 2011, 01:09:28 am
Have you tried setting the forum to the Default Style so you can see if it does it with that?   If it doesnt then you KNOW its something with the css with the custom style you are using and/or the settings for it under Theme Settings for forum width.

Hello, I tried as you suggested and set it back to the default. That worked to bring everything back under correct alignment but I have lost the stylized look we had. I will contact my programming team on the next workday and see what they can do.

Thanks!

Tony

You have not lost the style... its just not set at it right now.     The reason I had you change it to the Default style was to see if the alignment is okay with that.   Since you say it IS okay with the Default Style that means that there is something in the css for that custom style they did for you that is causing the alignment problem.    You can put that custom style back the same way you set the forum to Default.  Just go to the style manager and choose that custom style.     BUT -  the alignment problem is still going to be there.    They did something in that css , code-wize) that is causing it.