Create A Forum - Support Forums

Create A Forum => Create A Forum Discussion => Topic started by: FlyboyTR56 on October 21, 2017, 10:50:38 pm

Title: Not Receiving Any Emails
Post by: FlyboyTR56 on October 21, 2017, 10:50:38 pm
Hello,
Last week I joined and created a forum (thank you!).  I never received the first, or any, email from CreateAForum.  After creating the forum I registered for it using one of my different address and names (mainly for testing purposes).  Still no email.  I set up both users so they would receive instant notification.  Still nothing.  My wife joined the forum using her work email and is receiving emails without problems.  I have tried joining this support forum, but never received a confirmation email.  Yesterday I send a message to CreateAforum through the Contact feature explaining the problem...still no reply or email.  Today I created another user on my forum but used my gmail.com email account.  Within a minute or two I received a confirmation email.  After that, I tried registering here (again) and used the gmail.com account and received my verification email...and here I am!

My primary emails are through bellsouth.net and that is part att.net.  What is the problem, what do I need to do to get this issue resolved.  Thanks!
Title: Re: Not Receiving Any Emails
Post by: CreateAForum on October 21, 2017, 11:40:19 pm
It is on our end. ATT is blocking our emails. We have emailed them and waiting for a reply. That is also why I could not reply to your contact form.
Title: Re: Not Receiving Any Emails
Post by: FlyboyTR56 on October 22, 2017, 01:47:54 am
Thank you so much for that.  I hope you get some resolution to this problem STAT.  I appreciate the heads up.  :)
Title: Re: Not Receiving Any Emails
Post by: CreateAForum on October 23, 2017, 09:26:24 pm
Got an update
Thank you for contacting the AT&T Postmaster.
The mail-server IP address(es) associated with your request will be removed from the block list within 24-48 hours from the date of this letter.  AT&T and its affiliates do NOT intentionally block legitimate mail in the course of our anti-spam initiatives and regret any inconvenience this may have caused. 
Title: Re: Not Receiving Any Emails
Post by: FlyboyTR56 on October 24, 2017, 08:34:18 pm
Thank you so much for the follow-through a the update!  Sincerely appreciated!

Got an update
Thank you for contacting the AT&T Postmaster.
The mail-server IP address(es) associated with your request will be removed from the block list within 24-48 hours from the date of this letter.  AT&T and its affiliates do NOT intentionally block legitimate mail in the course of our anti-spam initiatives and regret any inconvenience this may have caused.