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Support => General Support => Topic started by: yosihatem on June 14, 2017, 08:09:40 am

Title: forum emails falling in spam
Post by: yosihatem on June 14, 2017, 08:09:40 am

Hi,


Members of my forum complained that all mails related the forum (welcome/register/newsletter etc) falling in spam
Is there way to not fall these email on spam?


Waiting your answer
Thanks
Yosi

Title: Re: forum emails falling in spam
Post by: CreateAForum on June 14, 2017, 12:03:35 pm

What is your email isp?

Try to add them to your address book and mark not as spam

Title: Re: forum emails falling in spam
Post by: yosihatem on June 15, 2017, 05:53:41 am

I am not sure I know what isp
But this is the mail incoming address


From: [/size]Turk Israel[/color][/size] [/color][/size]<noreply@createaforum.com>[/size]
[/size]users need to mark this as no spam[/color]
[/size]But is there way to not fall this emails on spam?[/color]
[/size]Because some users is not checking spam and some of them they even don't know what is it so...[/color]
[/size][/color]

Title: Re: forum emails falling in spam
Post by: yosihatem on June 15, 2017, 05:54:21 am

From: [/size]Turk Israel[/color][/size] [/color][/size]<noreply@createaforum.com>[/size]

Title: Re: forum emails falling in spam
Post by: yosihatem on June 15, 2017, 05:54:37 am

from: turk israel

Title: Re: forum emails falling in spam
Post by: CreateAForum on June 15, 2017, 08:59:50 am

Well is it hotmail.com gmail yahoo etc?

Title: Re: forum emails falling in spam
Post by: yosihatem on June 15, 2017, 09:03:23 am

its gmail

Title: Re: forum emails falling in spam
Post by: yosihatem on June 16, 2017, 06:36:06 pm

up

Title: Re: forum emails falling in spam
Post by: CreateAForum on June 16, 2017, 06:56:35 pm

I made a change this morning for tls for google.