Create A Forum - Support Forums

Support => General Support => Topic started by: assemble on April 10, 2017, 06:33:13 pm

Title: Need forum IP to map subdomain
Post by: assemble on April 10, 2017, 06:33:13 pm

Hi, I have the same request as this person. I was very happy to see you were able to send them their IP.


http://support.createaforum.com/8/need-help-to-reset-domain-sub-domain-mapping/msg18221/#msg18221


My website domain requires another DNS server and I cannot change it. I was able to work around this by asking them to point to the IP address of the relevant sites for the other subdomains I have. Once I have the IP address I think I will be all set.


the forum is http://assembleforums.createaforum.com


--also i was wondering if there is a setting I can change that will open links in a new tab. Right now when you click on links in my forum it opens the link in the current tab which a user requested I change since it is more difficult to navigate a lot of links.


Thank you for your help with this!

Title: Re: Need forum IP to map subdomain
Post by: CreateAForum on April 10, 2017, 07:00:59 pm
IP is 64.79.105.131

There is not a setting currently to change how links are opened at the moment.
Title: Re: Need forum IP to map subdomain
Post by: johnblackman on April 20, 2017, 09:19:59 pm
This seems like a common issue. I am trying the same thing.  Here is my DNS record on GoDaddy


(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fwww.klavu.com%2Fwp-content%2Fuploads%2F2017%2F04%2Fgodaddy.jpg&hash=623b98f83a680c8707d7b239413179f48ea37372)
I noticed in some older posts that the IP was different, so how often does this change?  Also do we need to park the domain name as well?  The UI currently doesn't allow you to remove the www, and I want to redirect forum.realstarter.co to realstarter.createaforum.com.


Is that all I need?  Thanks so much!
Title: Re: Need forum IP to map subdomain
Post by: CreateAForum on April 20, 2017, 09:31:20 pm
That should be it. The IP rarely changes.
Title: Re: Need forum IP to map subdomain
Post by: johnblackman on April 20, 2017, 10:44:31 pm
This is what I get when I go to http://forum.realstarter.co


Old site archived. If needed contact us at the support forums at http:///support.createaforum.com

The name is resolving

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fwww.klavu.com%2Fwp-content%2Fuploads%2F2017%2F04%2Fping.jpg&hash=9ef4384cd685a34b8f077197a0f953ba30b62571)

I'm just not sure what I need to do in the park domain piece because there is a leading www in the parking UI.

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fwww.klavu.com%2Fwp-content%2Fuploads%2F2017%2F04%2FForum.png&hash=c19f3d5305ba7a84381f204db4a5de14742d6e29)
Title: Re: Need forum IP to map subdomain
Post by: CreateAForum on April 22, 2017, 05:12:50 pm
Fixed
Title: Re: Need forum IP to map subdomain
Post by: johnblackman on April 22, 2017, 07:12:59 pm
Thank you thank you!  Works perfectly.
Title: Re: Need forum IP to map subdomain
Post by: Faker001 on August 09, 2017, 12:01:03 pm
These discussions are very useful.