Create A Forum - Support Forums

Support => General Support => Topic started by: Luztoo on January 24, 2016, 12:27:40 pm

Title: Help with avatars
Post by: Luztoo on January 24, 2016, 12:27:40 pm
Hello and thank you very much for all the effort to give us our sites back

The avatars in my fortum are 160px width and 300px height
Intead of the image there is a cross which I have tried in vane to get rid of
And every time I try to upload an avatar from my pc or an external url it gives me error
please help me

My site URL is
http://diseoycultura.createaforum.com/index.php?action=forum
Title: Re: Help with avatars
Post by: CreateAForum on January 24, 2016, 04:46:03 pm
Forums are writable again you should be able to save avatars.
Title: Re: Help with avatars
Post by: Luztoo on January 25, 2016, 05:51:27 am
I have set the avatars at 160x300

the error display continues
i attach a couple of screen shots to show you


(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F9frHC0t.png&hash=7c1c6a2c537acd7eeecf0a7ca261f24c03c9e6f1)

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FkUpJp9W.png&hash=06d950ae443e0bfd39bad1d51da127d58c60330e)

I can't get rid of the cross


Title: Re: Help with avatars
Post by: CreateAForum on January 25, 2016, 05:58:46 am
Attach the avatar here
Also make sure it is a picture file and fits the size
Title: Re: Help with avatars
Post by: Luztoo on January 25, 2016, 09:21:06 am
before of all the trouble I uploaded the avatars from my documents

this one is from an external url
(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2F922W1S0.png&hash=aa216e454ea202a466a25bafe62c113ce7668b16)
Title: Re: Help with avatars
Post by: Luztoo on January 25, 2016, 02:03:28 pm
I don't want an avatar from the gallery, I have my own, could you please fix the problem, everything has been working perfectly before
the collapse of the forums I want my avatar back!