Create A Forum - Support Forums

Support => Bugs => Topic started by: Linda Bradley on September 30, 2015, 08:32:24 pm

Title: chat
Post by: Linda Bradley on September 30, 2015, 08:32:24 pm

hi can you help my my users are not seeing me on log on the chat and I cant see them am I using it wrong www.rabitlist.com can you take a look?

Title: Re: chat
Post by: CreateAForum on September 30, 2015, 08:41:26 pm

Does this chat work for you here?
http://support.createaforum.com/chat/index.php

Title: Re: chat
Post by: Linda Bradley on September 30, 2015, 09:12:06 pm

yes that works

Title: Re: chat
Post by: CreateAForum on September 30, 2015, 09:14:14 pm

Odd since I use the same chat code for all createaforum sites. I did just update the chat system to a new version you might have to clear your cache

Title: Re: chat
Post by: Linda Bradley on September 30, 2015, 09:18:50 pm

how do I do that?

Title: Re: chat
Post by: CreateAForum on September 30, 2015, 09:22:20 pm

Would be something in the browser.

Title: Re: chat
Post by: Linda Bradley on September 30, 2015, 09:24:07 pm

ah ok duh let me try that thank you, you guys are doing an awesome job!

Title: Re: chat
Post by: Linda Bradley on September 30, 2015, 10:00:30 pm

it's still doing the same thing and the chat screen is appearing on the homepage.

Title: Re: chat
Post by: CreateAForum on October 01, 2015, 02:50:20 pm

Can you take a screenshot and just point what on the screenshot should not be going on.

Title: Re: chat
Post by: Linda Bradley on October 02, 2015, 07:41:36 pm

it wont let me insert the picture but it keeps sending my users to the login screen and they cant see me log on. here's my url www.rabitlist.com

Title: Re: chat
Post by: CreateAForum on October 03, 2015, 12:57:28 am

You can't login in to chat? Did you change any chat settings in the chat settings area in your forum?

Title: Re: chat
Post by: Linda Bradley on October 03, 2015, 02:34:35 pm

no I don't think so