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Support => General Support => Topic started by: Popthatcorn14 on April 11, 2015, 10:04:19 pm

Title: How do i regain Admin Access if hacked?
Post by: Popthatcorn14 on April 11, 2015, 10:04:19 pm
The hacker hacked the Admin account, i tried with the fixcp, but it did nothing.
http://smfspamdump.createaforum.com/index.php
How can log in as Founder if the hacker hacked the Foundered account?
EDIT: Another question. What if you're locked out of the fixcp?
Title: Re: How do i regain Admin Access if hacked?
Post by: CreateAForum on April 12, 2015, 01:26:06 am
If fixcp is locked out then nothing...
You can do forgot password on your main account.
Title: Re: How do i regain Admin Access if hacked?
Post by: Popthatcorn14 on April 12, 2015, 05:37:56 pm
And what if the Email was changed?
Title: Re: How do i regain Admin Access if hacked?
Post by: Validusername16 on April 12, 2015, 05:42:14 pm
And what if the Email was changed?
What about logging in with username doesn't work? It just says "That user does not exist"?  :(
Title: Re: How do i regain Admin Access if hacked?
Post by: Popthatcorn14 on April 12, 2015, 05:48:12 pm
And what if the Email was changed?
What about logging in with username doesn't work? It just says "That user does not exist"? support
The hacker pretty much changed the real name and Email. The display name is "_" but we don't know what the username is.
What i'm asking is how can you change your Username and Email and be able to get back on the Foundered account, would this involve you (CreateAForum) to fix it or would it involve the fixcp?
Title: Re: How do i regain Admin Access if hacked?
Post by: Validusername16 on April 12, 2015, 05:50:06 pm
And what if the Email was changed?
What about logging in with username doesn't work? It just says "That user does not exist"? support
The hacker pretty much changed the real name and Email. The display name is "_" but we don't know what the username is.
What i'm asking is how can you change your Username and Email and be able to get back on the Foundered account, would this involve you (CreateAForum) to fix it or would it involve the fixcp?
Or can we not do it at all? :(
Title: Re: How do i regain Admin Access if hacked?
Post by: CreateAForum on April 12, 2015, 05:52:59 pm
Fixcp is the only main option Or contact the hacker and ask to gain it back.
Title: Re: How do i regain Admin Access if hacked?
Post by: Validusername16 on April 12, 2015, 05:54:49 pm
Fixcp is the only main option Or contact the hacker and ask to gain it back.
Or contact the hacker and ask to gain it back? Uhh... No.
http://prntscr.com/6swmgx is the agreement.
Title: Re: How do i regain Admin Access if hacked?
Post by: Popthatcorn14 on April 12, 2015, 06:01:02 pm
Fixcp is the only main option Or contact the hacker and ask to gain it back.
Ugh, why don't you just have a setting to where you can change the FOUNDER'S info with fixcp? Seriously, this is like this for every other forum, they let you log on as the founder and you have full control over the site.


Why can't there be a setting to where you can't change your username and Email on the FIRST account? So it might be our faults (by our, i mean the users of the forum) it got hacked, but you seriously don't have a recover option?


This forum belongs to US, we deserve every right to have it back, and there not being a recover when we CAN'T DO ANYTHING TO RECOVER THE FORUM? Sorry if i raged a little, but this forum shares memories, and we can't do ANYTHING to get it back, the fixcp should LET YOU recover Admin.
Title: Re: How do i regain Admin Access if hacked?
Post by: Validusername16 on April 12, 2015, 06:02:32 pm
Fixcp is the only main option Or contact the hacker and ask to gain it back.
Ugh, why don't you just have a setting to where you can change the FOUNDER'S info with fixcp? Seriously, this is like this for every other forum, they let you log on as the founder and you have full control over the site.


Why can't there be a setting to where you can't change your username and Email on the FIRST account? So it might be our faults (by our, i mean the users of the forum) it got hacked, but you seriously don't have a recover option?


This forum belongs to US, we deserve every right to have it back, and there not being a recover when we CAN'T DO ANYTHING TO RECOVER THE FORUM? Sorry if i raged a little, but this forum shares memories, and we can't do ANYTHING to get it back, the fixcp should LET YOU re
Such wonderful garbage... Gone forever! :'(
Title: Re: How do i regain Admin Access if hacked?
Post by: CreateAForum on April 12, 2015, 06:06:29 pm
The fixcp you can reover change password. Remove bans.

That login information is only sent to the forum's founder.
Title: Re: How do i regain Admin Access if hacked?
Post by: Validusername16 on April 12, 2015, 06:08:44 pm
But since we didn't know this yesterday(when we could see the founder), WE HAVE TO WAIT AND HOPE!  >:(
Title: Re: How do i regain Admin Access if hacked?
Post by: Popthatcorn14 on April 12, 2015, 06:09:25 pm
The fixcp you can reover change password. Remove bans.

That login information is only sent to the forum's founder.
But you can't recover a changed Email on the Foundered account now can you? The hacker changed everything, but i doubt he could change the Email made with the Forum.


Isn't there a setting to where you can change the Username, Email, and Password on the Foundered account? There should be, if not, then how would the Forum be able to be retrieved?
Title: Re: How do i regain Admin Access if hacked?
Post by: CreateAForum on April 12, 2015, 06:11:18 pm
Not yet if needed can add it but you guys have to wait for the founder.
Title: Re: How do i regain Admin Access if hacked?
Post by: Validusername16 on April 12, 2015, 06:12:23 pm
I used his email with the change password function, and it just says that noone on there uses that email.support
Title: Re: How do i regain Admin Access if hacked?
Post by: Popthatcorn14 on April 12, 2015, 06:15:59 pm
Not yet if needed can add it but you guys have to wait for the founder.
Can you just add it now? He'll be here in the next hour.
Title: Re: How do i regain Admin Access if hacked?
Post by: CreateAForum on April 12, 2015, 06:17:41 pm
No I am going to the movies soon so maybe tonight if I have time.
Title: Re: How do i regain Admin Access if hacked?
Post by: Validusername16 on April 12, 2015, 06:22:33 pm
So, you can't do it now because you're doing something later?  :-\
Title: Re: How do i regain Admin Access if hacked?
Post by: CreateAForum on April 13, 2015, 04:53:19 am
Added optin in fixcp to change admin email