Create A Forum - Support Forums

Support => General Support => Topic started by: tinker on November 04, 2014, 06:52:40 pm

Title: Resetting admin username without email.
Post by: tinker on November 04, 2014, 06:52:40 pm

Thanks.  One more slight problem. I was an admin and moderator, but the other girl who ran the forum closed it.  (She also wants it reopening). When she closed it down it seemed to get rid of my admin/mod permissions and she doesn't have access to the email address she used to set it up anymore.  Her username is dixiewhiskey.  Is there any way she can get access to her account again given that she can't password reset because the email is no longer in use?  Or could you add me as Admin/Mod so I can help her out?  My username is MadOldBag.

Thanks

Title: Re: Resetting admin username without email.
Post by: CreateAForum on November 04, 2014, 07:13:30 pm

The admin/owner can login and resetup member permissions and add admins

Title: Re: Resetting admin username without email.
Post by: tinker on November 04, 2014, 07:30:33 pm

She can't log in though.  She's forgotten her password and she doesn't have access to the email address she used anymore.