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Support => General Support => Topic started by: Martijn on May 15, 2014, 10:22:15 am

Title: I can't install ezGallery
Post by: Martijn on May 15, 2014, 10:22:15 am
When i click the "Install and Enable ezGallery", it will show me this error:

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fpuu.sh%2F8N6eR.png&hash=4581c2c127159308de5856c15a01cc41b18d3576)

Does anyone knows how to fix this?

Title: Re: I can't install ezGallery
Post by: CreateAForum on May 15, 2014, 06:37:39 pm
Try to install it again.
Title: Re: I can't install ezGallery
Post by: Martijn on May 15, 2014, 08:46:13 pm
Still won't work, another error:

Database Error

Table 'createaforum.optimusrust_gallery_usersettings' doesn't exist
File: C:\inetpub\createaforum\Sources\Subs-PaidInstall.php
Line: 4499

SHOW COLUMNS FROM optimusrust_gallery_usersettings
Title: Re: I can't install ezGallery
Post by: CreateAForum on May 15, 2014, 08:48:45 pm
Try again.
Title: Re: I can't install ezGallery
Post by: Martijn on May 15, 2014, 08:51:07 pm
Works fine now.
Thanks for the fast support!
Title: Re: I can't install ezGallery
Post by: Martijn on May 15, 2014, 08:56:38 pm
Damn!

Everyting was looking good, till i clicked on the "Gallery" tab.
I did not changed any settings yet.
I recieved the following error:

Database Error

Table 'createaforum.optimusrust_gallery_usersettings' doesn't exist
File: C:\inetpub\createaforum\Themes\default\Gallery2.template.php
Line: 4487


SELECT
p.id_picture, p.commenttotal, p.totalratings, p.rating, p.filesize, p.views,
p.thumbfilename, p.title, p.id_member, m.real_name, p.date, p.description,
p.mature, c.view, (p.rating / p.totalratings ) AS ratingaverage, v.ID_PICTURE as unread, mg.online_color
FROM optimusrust_gallery_pic as p
LEFT JOIN optimusrust_members AS m ON (m.id_member = p.id_member)
LEFT JOIN optimusrust_membergroups AS mg ON (mg.ID_GROUP = IF(m.ID_GROUP = 0, m.ID_POST_GROUP, m.ID_GROUP))
LEFT JOIN optimusrust_gallery_usersettings AS s ON (s.id_member = m.id_member)
LEFT JOIN optimusrust_gallery_catperm AS c ON (c.id_group IN (1,5) AND c.id_cat = p.id_cat)
LEFT JOIN optimusrust_gallery_log_mark_view AS v ON (p.ID_PICTURE = v.ID_PICTURE AND v.ID_MEMBER = 1 AND v.user_id_cat = p.USER_ID_CAT)
WHERE ((s.private = 0 || s.private IS NULL) AND (s.password = '' || s.password IS NULL) AND p.user_id_cat != 0 AND p.approved = 1) || (p.approved = 1 AND p.user_id_cat = 0 AND (c.view IS NULL || c.view = 1))
GROUP by p.id_picture ORDER BY p.id_picture DESC LIMIT 4
Title: Re: I can't install ezGallery
Post by: CreateAForum on May 15, 2014, 09:09:34 pm
Yeah unforgettably I am running into an issue with your specific site.
Having a server file system issue....at the moment not sure how to fix it to fix the one missing file.
Title: Re: I can't install ezGallery
Post by: Martijn on May 15, 2014, 09:12:33 pm
Okay, i will just be patient then.
Will you post here when you've found the problem or fixed it? You got any idea how long this might take?
Title: Re: I can't install ezGallery
Post by: CreateAForum on May 15, 2014, 09:16:58 pm
Honestly I have no idea it could be never. I have ran into this issue a couple times in the  past it is very strange it won't let me create a specific filename on the server which is needed. I asked around for help so far nothing.
Title: Re: I can't install ezGallery
Post by: Martijn on May 15, 2014, 09:24:00 pm
Okay, i appreciate your help.
For now, i'd like to delete ezGallery, till there is a possible fix,  because of the errors.
Could you tell me where i am able to do this? I did not found that option yet.
Title: Re: I can't install ezGallery
Post by: CreateAForum on May 15, 2014, 09:28:11 pm
I think you can hide it under Addons -> Hide Gallery
Title: Re: I can't install ezGallery
Post by: Martijn on May 16, 2014, 08:39:07 am
I did that, thanks.
Hopefully the other errors will be fixed soon, please keep me up-to-date.
Title: Re: I can't install ezGallery
Post by: CreateAForum on May 26, 2014, 09:22:04 pm
Fixed tried again. Deleted some old forums.
Title: Re: I can't install ezGallery
Post by: Martijn on May 26, 2014, 10:09:09 pm
Works fine now, thanks alot!