Create A Forum - Support Forums

Support => Bugs => Topic started by: Freeserpens on May 07, 2014, 05:32:27 pm

Title: Help! Nobody can join!
Post by: Freeserpens on May 07, 2014, 05:32:27 pm

Hi. Nobody can join my forum. The registration page is not working. I think it has something to do with the catchpa as i cannot seem to turn it off in the settings. Help!

Title: Re: Help! Nobody can join!
Post by: CreateAForum on May 07, 2014, 05:35:17 pm

Captcha can't be turned off due to spam issues.

What is your forum url?

What happens when they try to register? Do they get an error message if so what is the exact message.

Title: Re: Help! Nobody can join!
Post by: Freeserpens on May 07, 2014, 05:40:09 pm

Thanks for getting back to me. The error message is simply
An Error Has Occurred! There is no message.

My Forum is http://freeserpen.createaforum.com/index.php

Title: Re: Help! Nobody can join!
Post by: CreateAForum on May 07, 2014, 05:54:24 pm

I was able to register on the site using Firefox

Title: Re: Help! Nobody can join!
Post by: Freeserpens on May 07, 2014, 06:00:23 pm

Ok. Prehaps it was an issue with the browser or the users who tried to register. I'll post again after someone else has tried. Thanks for you time and help.

Title: Re: Help! Nobody can join!
Post by: Freeserpens on May 11, 2014, 08:28:08 am

Ok, its been a few days and several members have tried to join and still can't. Here is a screenshot attached.

Title: Re: Help! Nobody can join!
Post by: CreateAForum on May 11, 2014, 02:17:22 pm

Do you know what browser they are using and what steps they are doing to register?

Title: Re: Help! Nobody can join!
Post by: Freeserpens on May 11, 2014, 06:49:21 pm

Hi, sorry it has taken so long to respond, The problem is with Firefox. Users are able to register with Internet Explorer and Chrome. Thanks for helping me. 

Title: Re: Help! Nobody can join!
Post by: CreateAForum on May 11, 2014, 06:51:18 pm

Strange since I registered using firefox...