Create A Forum - Support Forums
Support => General Support => Topic started by: ctryluv on May 04, 2014, 10:38:54 pm
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Hi. I have a member that is telling me that when she goes to the index page of our forum it is completely different than normal. The way she described it is that "mine looked different before it had my picture on it and had a gray background". I have not idea what it looks like now unless it actually looks the way it should and before she had it set up differently than the default. She is not computer savvy nor is she very good at explaining things so she can't take a screenshot so that I can see what she is seeing now or give me an idea of what she is seeing. Does anyone have any idea what could have been changed or what she could have changed? When I or other members sign it, it looks just fine. Any help would be greatly appreciated. I have put the link to the forum below. Thanks!
Angela
http://monroerepublic.createaforum.com/index.php
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Is she using a mobile device or iPad? If so we implemented a new easier to use mobile layout.
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She is using a mobile. I received the email stating that the mobile version had been upgraded and explained it to her. I'm not sure how much of it she understood what I was trying to tell her, but I received a msg from her a bit ago saying it was working again so hopefully she figured it out. Thanks for the help :)