Create A Forum - Support Forums

Create A Forum => Create A Forum Discussion => Topic started by: richy on August 09, 2013, 09:01:07 pm

Title: forum not allowing member login
Post by: richy on August 09, 2013, 09:01:07 pm
all of our irish members cannot access our site after the latest rounds of down time

all they get is 'Please contact the forum owner.'



any urgent solutions?

http://www.ultimate-dream.co
Title: Re: forum not allowing member login
Post by: dog on August 10, 2013, 12:02:31 am
we have been down again , 3rd time today what is going on with the serversupport
not only irish this time but all members,
as per the site above.
Title: Re: forum not allowing member login
Post by: CreateAForum on August 10, 2013, 12:11:23 am
we have been down again , 3rd time today what is going on with the serversupport
not only irish this time but all members,
as per the site above.
What error message and what is your site url?


All forums are online right now.
If you get "'Please contact the forum owner.'" that means your ip is banned due to spam list. I can disable that system but need the forum url
Title: Re: forum not allowing member login
Post by: dog on August 10, 2013, 12:18:17 am
forum url is as above and i am the owner,
it is not just myself affected but all members ?
Title: Re: forum not allowing member login
Post by: CreateAForum on August 10, 2013, 12:25:04 am
I can access it.
Title: Re: forum not allowing member login
Post by: dog on August 10, 2013, 12:26:23 am
yes we are back up and running now , but downtime is getting more frequent
is the a server problem ??
Title: Re: forum not allowing member login
Post by: richy on August 10, 2013, 12:27:54 am


we also keep getting this message

 Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Title: Re: forum not allowing member login
Post by: CreateAForum on August 10, 2013, 12:32:31 am
yes we are back up and running now , but downtime is getting more frequent
is the a server problem ??

yes it is an unknown issue at this not sure the cause.

All I can do is try different setups and see if it helps or not.
Title: Re: forum not allowing member login
Post by: dog on August 10, 2013, 12:34:10 am
ok thank you for your help m8
what do you suggest ?
Title: Re: forum not allowing member login
Post by: CreateAForum on August 10, 2013, 12:36:30 am
Just have to keep waiting I made more changes but just have to see if it crashes again or not.
Title: Re: forum not allowing member login
Post by: dog on August 10, 2013, 12:38:05 am
ok , again thanks for your help, will let you know how it goes over next few days  ;)
Title: Re: forum not allowing member login
Post by: dog on August 10, 2013, 12:45:36 pm
ok, again we have been down all morning
what is the score on the server
when it goes down I cant even contact the support forum as that goes down too
is it possible to give me an email address for contact ??

Title: Re: forum not allowing member login
Post by: CreateAForum on August 10, 2013, 12:46:39 pm
No one to contact at that time I am asleep.
Title: Re: forum not allowing member login
Post by: dog on August 10, 2013, 12:50:43 pm
is the problem likely to persist ?
are you any closer to a solution ?
is it down to your anti spam as you first thought ?
having our forum down for such long periods is not good m8 as you will prob hear from others too.

Title: Re: forum not allowing member login
Post by: CreateAForum on August 10, 2013, 12:52:40 pm
Not sure I keep trying fixes and see if it helps or not just have to wait and see if it crashes or not.
Title: Re: forum not allowing member login
Post by: dog on August 30, 2013, 04:48:35 pm
have you been trying more fixes over the last couple of days ??
we have been down again 3 times in the last 3 days , usually in the mid morning/early afternoon periods.
Title: Re: forum not allowing member login
Post by: CreateAForum on August 30, 2013, 04:50:27 pm
No I haven't. Only issue this morning was custom domain users dns server is down.
Title: Re: forum not allowing member login
Post by: dog on August 30, 2013, 05:01:31 pm
it is a custom domain we have, is there a fix for this or just a minor server glitch ?
Title: Re: forum not allowing member login
Post by: CreateAForum on August 30, 2013, 05:03:31 pm
Was a minor glitch
Title: Re: forum not allowing member login
Post by: dog on August 30, 2013, 05:18:10 pm
thanks for the prompt replies m8  ;)