Create A Forum - Support Forums

Support => General Support => Topic started by: magicka on June 28, 2013, 11:52:29 pm

Title: New Members Not Receiving Confirmation Emails
Post by: magicka on June 28, 2013, 11:52:29 pm

Our new members are not getting their confirmation emails. How do i fix this please?

Title: Re: New Members Not Receiving Confirmation Emails
Post by: CreateAForum on June 29, 2013, 12:19:25 am

What isp is their email provider?

And did they check their junk/bulk/spam folder

Title: Re: New Members Not Receiving Confirmation Emails
Post by: magicka on June 29, 2013, 01:30:51 am

We have them checking junk mail folders and spam.


Do i need to ask them about their isp for email, or is there a way to see it?

Title: Re: New Members Not Receiving Confirmation Emails
Post by: CreateAForum on June 29, 2013, 02:36:22 am

Well it would be the domain for their email address the isp

Title: Re: New Members Not Receiving Confirmation Emails
Post by: magicka on June 29, 2013, 02:48:32 am

lol duh ok...i get it ...internet service provider...not sure what i was thinking it was...blonde/gray moment. Thank you!!!!