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Support => General Support => Topic started by: Spasmod on May 02, 2013, 05:56:53 am

Title: Some folks from China cannot access my site
Post by: Spasmod on May 02, 2013, 05:56:53 am
Hi Createaforum. Would it be possible to make an exception for my site so it does not block any IP's from registering or browsing the forums I have created please ?

I can't work with the people I need to if they cannot access or register.

Thanks a lot guys

URL is http://www.flashlightemporium.tk (http://www.flashlightemporium.tk)

I just wanted to add that by opting out of the restricted IP blocking that I am fully aware of the potential spamming issues and I take full responsibility for keeping this under control.

I have several staff who will actively watch out for spamming along with myself.

I have registration restrictions in place with questions upon registration as well as the captcha system.

Should a problem become difficult to manage in the future, I will request to opt back in to the restricted IP blocking system. (if possible)
Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 02, 2013, 01:04:36 pm
Done
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 02, 2013, 02:05:06 pm
Thanks very much. I appreciate it.


Spas
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 02, 2013, 03:00:54 pm
Quick update. The problem persists. The message is "Contact Support for help" is there some waiting time before they can access the site ?
Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 02, 2013, 03:05:24 pm
No there is no waiting time...
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 02, 2013, 03:35:30 pm
Something is still blocking access. Here is a screen shot from the person trying to gain access. (This person is in China)

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fjust.razzi.me%2Fphotos%2F1035256%2F728d572.jpg&hash=58a39fbddd6ab73a2e76843d93947132d3693f13)


Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 02, 2013, 04:11:05 pm
Added them to the list ?? but are they still having issues?
$noblocklist['www.flashlightemporium.tk'] = 1;
$noblocklist['flashlightemporium.tk'] = 1;
$noblocklist['ukflashaholics.createaforum.com'] = 1;
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 02, 2013, 04:46:28 pm
Yeah still having problems. Could it be cookie related ?
Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 02, 2013, 04:53:30 pm
Have that person try again and let me know what it says.
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 03, 2013, 01:12:58 am
Still no go.

He's tried different PC's, different IP addresses and still the same message as in the screenshot above.

It looks like you have a geographical location ban in place
Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 03, 2013, 01:26:03 am
I do have geoban for Russia China, Urkriaine.

But the error message should change if it is that ban.
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 03, 2013, 01:28:35 am
the site isn't banned in china according to this test

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fjust.razzi.me%2Fphotos%2F1035683%2F26a8cb8.png&hash=11a96f590b5287024521c8a74bd97171bffbfef7)
Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 03, 2013, 01:31:45 am
The test won't work since I don't kill off the connection just display a message.
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 03, 2013, 01:36:47 am
Can't you just remove my site from all the bans because I have friends in Russia too who will likely want to join. We can manage fine without geo and IP bans in place.


I would appreciate it as most of my contacts and potential sponsors are in China .
Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 03, 2013, 02:14:43 am
Yes I have done it all ready...
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 03, 2013, 02:37:27 am
Well I don't know what to tell him.

Since I've established that his ( Chinese) government isn't blocking the Createaforum IP so it's not that. Is this is actually your message below which he constantly receives ?

(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fjust.razzi.me%2Fphotos%2F1035256%2F728d572.jpg&hash=58a39fbddd6ab73a2e76843d93947132d3693f13)

Title: Re: Some folks from China cannot access my site
Post by: CreateAForum on May 03, 2013, 03:25:50 am
Think it is fixed now.
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on May 03, 2013, 08:22:43 am
Think it is fixed now.

Yep ! just had a report back that all is now working perfectly.

CreateAForum saves the day yet again. Thanks very much :)
Title: Re: Some folks from China cannot access my site
Post by: Spasmod on July 03, 2013, 03:05:44 pm
*edit* nevermind please ignor this