Create A Forum - Support Forums

Support => General Support => Topic started by: Blanka on March 18, 2013, 02:50:58 pm

Title: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: Blanka on March 18, 2013, 02:50:58 pm
It won't allow to turn it off




My Forum URL:


http://nicolbolasgeneralforums.createaforum.com/

Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: CreateAForum on March 18, 2013, 03:33:09 pm
What type of spam protection?
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: Blanka on March 18, 2013, 03:43:54 pm
Hi Create. :)


Below is the screenshot of where I tried to disable the spam protection. It's just that 2 of my friends have tried to register only to read a message to contact the forum owner. I believe I posted a screenshot in an earlier thread that shows the trouble they're having. I had manually register one friend through my admin tools.


(https://support.createaforum.com/proxy.php?request=http%3A%2F%2Fi1059.photobucket.com%2Falbums%2Ft426%2Fkokolovich%2FUntitledNEWEST_zpsa0e3741b.png&hash=5a1ea9b25a05498a15be762bf8a60bd07f692801)
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: CreateAForum on March 18, 2013, 04:14:27 pm
The top two why would you want to enable those?

We disabled them on all forums for antispam reasons?
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: Blanka on March 18, 2013, 04:34:46 pm
I tried to uncheck the top one and then went to save. It showed back up again. I tried a few times to uncheck and save, but the check keeps coming back.
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: CreateAForum on March 18, 2013, 04:42:34 pm
Yeah we have been overriding that for a while
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: Blanka on March 18, 2013, 04:54:00 pm
Hi Create. :)


Is there a way to fix it? I just want people to be able to register without the "Contact Forum Owner" popping up. Any way I can help?
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: CreateAForum on March 18, 2013, 04:56:01 pm
Hi Create. :)


Is there a way to fix it? I just want people to be able to register without the "Contact Forum Owner" popping up. Any way I can help?
That is a different error. I can fix that.
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: CreateAForum on March 18, 2013, 04:57:06 pm
Disabled that antispam system.
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: Blanka on March 18, 2013, 05:02:29 pm
Thanks! So people shouldn't have a hard time registering now? :)
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: CreateAForum on March 18, 2013, 05:10:39 pm
Should be better.
Title: Re: I Can't Turn Off My Spam Protection. It Won't Let Me
Post by: Blanka on March 18, 2013, 05:15:17 pm
OK! Thanks a bunch Create. I'll let you know if it works. :)