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Support => General Support => Topic started by: abugbeary on February 19, 2013, 07:05:04 am

Title: Domain Name
Post by: abugbeary on February 19, 2013, 07:05:04 am

I have just recently purchased a domain name, and I would like to know how to completely transfer my site to it. The address is http://clansofthewaterfalls.createaforum.com/index.php


I have tried the domain name instructions, but they do not work. I did not purchase the name using "Godaddy."


Thanks!

Title: Re: Domain Name
Post by: CreateAForum on February 19, 2013, 03:07:43 pm

What's the domain and where did you buy it at?

Title: Re: Domain Name
Post by: abugbeary on February 19, 2013, 04:27:21 pm

http://www.clansofthewaterfalls.com/


I purchased it at 'acenet.com'

Title: Re: Domain Name
Post by: CreateAForum on February 19, 2013, 05:23:30 pm

Hmm not familiar with them.
You would need to contact their support.
You would need to create two nameservers

ns1.clansofthewaterfalls.com and ns2.clansofthewaterfalls.com 
And have them pointed to the ip address of 68.233.250.132

Then have the domain pointed to ns1.clansofthewaterfalls.com and ns2.clansofthewaterfalls.com

Here is your dns report
http://intodns.com/clansofthewaterfalls.com

Title: Re: Domain Name
Post by: abugbeary on February 19, 2013, 05:52:48 pm

Okay, I did contact them previously, they had told me to contact you.


I will try that and see if it works.

Title: Re: Domain Name
Post by: abugbeary on February 21, 2013, 03:55:35 am

I have been talking with my domain/hosting provider and they said that in order to transfer the site clansofthewaterfalls.createafourm.com over to the new hosting/domain site that I would need access to the files to transfer them. Is there a way to access the files?

Title: Re: Domain Name
Post by: KIЯBYFAN91 on February 21, 2013, 02:11:18 pm

Quote from: abugbeary on February 21, 2013, 03:55:35 am

I have been talking with my domain/hosting provider and they said that in order to transfer the site clansofthewaterfalls.createafourm.com over to the new hosting/domain site that I would need access to the files to transfer them. Is there a way to access the files?

AFAIK only CreateAForum (the user) can do that

Title: Re: Domain Name
Post by: abugbeary on February 21, 2013, 03:04:14 pm

How? I am trying to transfer my site over. What do I need to do and how?

Title: Re: Domain Name
Post by: KIЯBYFAN91 on February 21, 2013, 08:43:24 pm

Quote from: abugbeary on February 21, 2013, 03:04:14 pm

How? I am trying to transfer my site over. What do I need to do and how?

Ask CreateAForum (http://support.createaforum.com/index.php?action=profile;u=1) if he can do it.

Title: Re: Domain Name
Post by: aIURbliS on February 21, 2013, 09:30:09 pm

Quote from: abugbeary on February 21, 2013, 03:55:35 am

I have been talking with my domain/hosting provider and they said that in order to transfer the site clansofthewaterfalls.createafourm.com over to the new hosting/domain site that I would need access to the files to transfer them. Is there a way to access the files?

They're thinking that you want to move to a different host. Tell them that you just want to change your domain to the one you bought from them.

Title: Re: Domain Name
Post by: abugbeary on February 22, 2013, 12:41:15 am

We would like to change hosts if possible. If it is not possible then we need the IP address that points to the nameserver. Is there a way I can talk to CreateAForum one on one with this.

Thank you.

Title: Re: Domain Name
Post by: aIURbliS on February 22, 2013, 01:23:20 am

You may PM CreateAForum here: http://support.createaforum.com/index.php?action=pm;sa=send;u=1