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Support => General Support => Topic started by: Michel on March 28, 2012, 08:56:48 pm

Title: Registration complaints in my forum
Post by: Michel on March 28, 2012, 08:56:48 pm
Hello
I'm worried; some people say that when they want to register into the forum, they are replied that their entries matches a spam or sth like that. This makes them unable to register. What do I do about this?
Title: Re: Registration complaints in my forum
Post by: Andrew on March 28, 2012, 09:21:21 pm
Is this after they already fill out all of the required information to register (username, password, etc.) or before that?
Title: Re: Registration complaints in my forum
Post by: Michel on March 28, 2012, 10:04:39 pm
It's after they fill out the required information
Title: Re: Registration complaints in my forum
Post by: aIURbliS on March 28, 2012, 11:36:32 pm
Ask them what they filled out for their username and email address. Certain combinations will make the system reject registration due to known spammers.