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Support => General Support => Topic started by: lizmstrs on March 24, 2012, 05:28:33 am

Title: "Session has ended" message
Post by: lizmstrs on March 24, 2012, 05:28:33 am
One of my forum members has not been able to post in the forum.   It is a locked forum and she can get in and read the board however she can not post a message.   She gets a message which says ' sessions has ended' or session has timed out.   I have checked everything I can think of to check.   Any ideas?    Your help is appreciated.
Cheers Liz.
Title: Re: "Session has ended" message
Post by: CreateAForum on March 24, 2012, 05:34:02 am
Ask what browser they are using and computer type
Title: Re: "Session has ended" message
Post by: lizmstrs on March 24, 2012, 06:22:30 am
She has just emailed me.   I unjoined her and re registered her myself and sent her the details of password etc.  This was her reply





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Thanks for prompt reply.  I will email her now with your question.
Cheers Liz.

Title: Re: "Session has ended" message
Post by: Andrew on March 27, 2012, 08:39:40 pm
She doesn't have the proper permissions to view that board. Check the permissions for that board under Admin -> Permissions.

It looks like there are 2 separate issues. One is a permission problem and one is that she is taking too long to type and her session is expiring while she is typing. To fix the session problem go to Admin -> Forum Settings -> Cookies and Sessions

Find where it says Default login cookies length (in minutes) and Seconds before an unused session timeout and change the numbers in the textbox to something larger.