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Support => General Support => Topic started by: Admire on February 13, 2012, 11:34:31 pm

Title: adding custom smileys issue
Post by: Admire on February 13, 2012, 11:34:31 pm
The co-administrator is trying to add smileys to our forum from Photobucket, but the smileys are not visible after coding in.
What are the instructions to correct this?

-Thanks.
Title: Re: adding custom smileys issue
Post by: Seldom Fail on February 14, 2012, 03:44:56 am
Admire, do you have the Custom Smileys upgrade on your forum?

We need your forum URL, the code he tried to use, and a little more information on what exactly you've done so far so that we can help you.
Title: Re: adding custom smileys issue
Post by: Admire on February 15, 2012, 09:53:19 pm
Here's the message from the Co-Administrator in regards to uploading the smileys issue:


-Couldn't upload smileys
-Kept having problems with the URL
-Instructions are to place photobucket album name there, but the forum URL name is there instead

http://www.mjdancenmachine.com

Thanks for the assistance.
Title: Re: adding custom smileys issue
Post by: Seldom Fail on February 15, 2012, 10:33:37 pm
Ok. Well I still need to know if you have purchased the Custom Smileys upgrade or not.

And I also need to know exactly what you've done so far to try to add these smileys. The process, the codes, the picture URLs, etc.

If we don't have that information there is not a lot that we can help you with.

Is it possible to have your Co-Admin post here in this thread to make it easier to communicate? So that we can know exactly what they've done and you don't have to relay messages back in forth?
Title: Re: adding custom smileys issue
Post by: Admire on February 15, 2012, 11:15:12 pm
Yes, we have the custom smileys forum upgrade. I will ask the Co-Administrator to post here.