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Author Topic: Users cannot comment (agree/disagree etc...)  (Read 498 times)

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Offline DOKEEFFE

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Users cannot comment (agree/disagree etc...)
« on: June 21, 2021, 09:09:07 pm »
I have a couple of users cannot use those buttons in the bottom right hand corner to agree/disagree/like/dislike etc... Both use modern versions of iPhones.
The most recent has all the relevant permissions, and cannot comment using his iPhone XE (2020) with IOS 14.6 however if he logs onto a PC he can comment quite happily.
So clearly this isn't a permissions issue.
He says he still can see the icons to comment on the iPhone but pressing them has no result.
My forum is https://comeallwithin.createaforum.com/general-discussion/ in case there's anything I have done to screw this up.


Many thanks.

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Offline CreateAForum

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Re: Users cannot comment (agree/disagree etc...)
« Reply #1 on: June 22, 2021, 02:30:30 am »
Hmm tested on my iphone. Iphone SE the new one with 14.6 and worked ok on this post.

I don't have an iphone xe 2020.  Is he using the sarfari browser?
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Offline Brown Bottle

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Re: Users cannot comment (agree/disagree etc...)
« Reply #2 on: November 29, 2022, 06:28:10 pm »
Hi. I also reported this to our admin DOKEEFFE. But I use Chrome on Android. I did once debug it and and I'm pretty sure the function that provided the behaviour was in a file which wasn't included in the mobile page. Cheers!

Offline animaniactoo

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Re: Users cannot comment (agree/disagree etc...)
« Reply #3 on: November 30, 2022, 06:45:36 pm »
Yes, this is a known issue for us. You can't use the reaction buttons if you're on mobile unless you're using the full version of the site. If you're using the mobile version, pressing the buttons has no effect.


haxnuts.createaforum.com is our forum.


ETA: This applies to all versions across all platforms. It is clearly a mobile version vs full site version issue.

Offline CreateAForum

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Re: Users cannot comment (agree/disagree etc...)
« Reply #4 on: November 30, 2022, 07:04:26 pm »
Iphone? Andriod?
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Offline CreateAForum

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Re: Users cannot comment (agree/disagree etc...)
« Reply #5 on: November 30, 2022, 09:37:44 pm »
@animaniactoo try now
should be fixed
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Offline animaniactoo

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Re: Users cannot comment (agree/disagree etc...)
« Reply #6 on: December 01, 2022, 01:53:55 am »
@animaniactoo try now
should be fixed


Just tested on my tablet, yes works now, thx! Wish I'd thought to say something when we first figured it out rather than shrug and live with it. lol.

Offline CreateAForum

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Re: Users cannot comment (agree/disagree etc...)
« Reply #7 on: December 01, 2022, 02:46:38 am »
All good! Glad that helped. Very few people mentioned it.
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