Author Topic: Subscriptions system  (Read 105 times)

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Offline OneGamer

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Subscriptions system
« on: February 02, 2019, 03:42:05 am »
I'm having problems with my subscription system, I have people that already paid for their subscriptions but they doesn't appear on the subscription, any help? Thanks.

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Offline CreateAForum

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Re: Subscriptions system
« Reply #1 on: February 02, 2019, 04:35:56 am »
Forum url? Did you get the payment?
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Offline OneGamer

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Re: Subscriptions system
« Reply #2 on: February 02, 2019, 05:03:20 am »
www.thatgamermods.com

Yes I did get the payment, his username wasn't on my subscription list, I tried to add him manually and says that he was a subscriber already, I fix It going to his username (existing subscription was empty) edit subscription and change dates active status.

Offline OneGamer

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Re: Subscriptions system
« Reply #3 on: February 02, 2019, 05:04:52 am »
But I'm worried if this is happening to others.

Offline CreateAForum

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Re: Subscriptions system
« Reply #4 on: February 02, 2019, 05:21:05 am »
hmm so he was a subscriber marked in the system? But wasnm't marked active?
Was payment made by echeck?
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Offline OneGamer

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Re: Subscriptions system
« Reply #5 on: February 02, 2019, 05:39:33 am »
Apparently he was a subscriber in the system because I tried to add him manually and the system told me he was a subscriber already, but he didn't show in my subscription list, and he told he can't access the to the subs features, he didn't get the badge either, I had to go to his profile click edit subscription and it works. Thank for your fast response and great customer service.

Offline OneGamer

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Re: Subscriptions system
« Reply #6 on: February 02, 2019, 05:40:12 am »
Pd: payment was not an echeck

Offline OneGamer

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Re: Subscriptions system
« Reply #7 on: February 02, 2019, 01:41:59 pm »
It's working fine now, I got other subscribers

Offline CreateAForum

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Re: Subscriptions system
« Reply #8 on: February 02, 2019, 01:43:57 pm »
Good to know thanks, Will check on my end If i can see any glitch that happened in the past.
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