Create A Forum - Support Forums

This is what some unregistered members of my alliance are seeing when they attemp to register on the forum. http://rrf.createaforum.com/
 the page is blank except for this text in the top left corner: Contact support for help...#rrf.createaforum.com#

Hi I just started a forum up for a game that I play. I is just for our alliance members. Some of the members have been able to register and get
on but others can not even get to the registration page. I did put in an ezportal for any problems but that hasn't worked either. I am not a programmer so have no clue as to what the problem could be. I have asked about computer type Mac or pc but that doesn't seem to be the problem.
And the browsers are all varied. So it is hard to pin down what the problem could be. These players are spread across the globe. China, Europe, North and South America. I thought it might be country related but some of the players that are already registered are from those countries so that got rid of that idea. Can you please help me. Maybe there is something I haven't done in setting up the forum. The forum is rrf.createaforum.com. I am the administrator bomers (user name) email is shige1947@gmail.com all help welcome. Thanks.