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Offline RiloRii

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Single user problem.
« on: December 06, 2012, 02:33:35 am »
So, only one of the users on my site http://macabreofwriting.createaforum.com/ is having an issue.
Every time she goes to get onto MoW, she gets this warning:





I've looked over everything in every which way possible and still can't determine why she's having this problem. Again, she's the only one having this problem. No one else has contacted me about having this problem and I've even done a check in on a group to make sure that it's just her. She's tried using different browsers, tried clearing her history/cookies, tried restarting and scanning for viruses; all amounting to nothing. I'm at a loss for what's causing the problem. /: Help?

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Offline CreateAForum

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Re: Single user problem.
« Reply #1 on: December 06, 2012, 02:34:33 am »
What country is that person in?
Also have them find their ip address and see if it is listed in http://www.stopforumspam.com
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Offline RiloRii

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Re: Single user problem.
« Reply #2 on: December 06, 2012, 02:57:52 am »
She's in America, I checked the Ips (All of the ones that show) and her emails (All of them) and they don't show up on that site. I honestly don't know what is going on with this.

Offline CreateAForum

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Re: Single user problem.
« Reply #3 on: December 06, 2012, 03:05:54 am »
PM me the ip she uses will see.

That screen only appears if you been blocked due spam listing or in countries such as china,russia
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Offline RiloRii

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Re: Single user problem.
« Reply #4 on: December 07, 2012, 06:48:58 pm »
She's still having problems. Any help would be appreciated.


And she's been a user of the site since I started it and didn't have any problems up until now.
« Last Edit: December 07, 2012, 06:50:44 pm by RiloRii »

Offline CreateAForum

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Re: Single user problem.
« Reply #5 on: December 07, 2012, 06:58:08 pm »
Is she from Russia? I also block browsers that appear to be from that country.

If not I can add an exception and for your site not to block anything.
« Last Edit: December 07, 2012, 07:04:31 pm by CreateAForum »
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Offline RiloRii

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Re: Single user problem.
« Reply #6 on: December 09, 2012, 12:13:19 am »
No, she's not from Russia. She's from America, as I've said before. That would be nice, if you could do that. Thank you.

Offline CreateAForum

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Re: Single user problem.
« Reply #7 on: December 09, 2012, 09:23:21 pm »
Disabled it from your site. Let me know if that helps the user.
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Offline RiloRii

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Re: Single user problem.
« Reply #8 on: December 09, 2012, 11:12:42 pm »
Thank you very much, that worked perfectly.

I also had her create a new profile and discarded the others just to be sure it wouldn't happen again. So hopefully this works permanently.


Again, thank you so much.

 

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