Author Topic: Registration complaints in my forum  (Read 493 times)

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Offline Michel

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Registration complaints in my forum
« on: March 28, 2012, 08:56:48 pm »
Hello
I'm worried; some people say that when they want to register into the forum, they are replied that their entries matches a spam or sth like that. This makes them unable to register. What do I do about this?
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Offline Andrew

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Re: Registration complaints in my forum
« Reply #1 on: March 28, 2012, 09:21:21 pm »
Is this after they already fill out all of the required information to register (username, password, etc.) or before that?
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Offline Michel

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Re: Registration complaints in my forum
« Reply #2 on: March 28, 2012, 10:04:39 pm »
It's after they fill out the required information
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Offline aIURbliS

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Re: Registration complaints in my forum
« Reply #3 on: March 28, 2012, 11:36:32 pm »
Ask them what they filled out for their username and email address. Certain combinations will make the system reject registration due to known spammers.
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