Author Topic: Problem: White Screen  (Read 418 times)

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Offline Lisa

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Problem: White Screen
« on: April 26, 2016, 08:16:20 pm »
I have been receiving a few complaints from some of my members regarding *white screens*.  I myself have not seen this white screen, because I myself do not post that often on my board.  I take requests for chatroom/Graphic Board AVs and also post Countdown Auctions for such AVs.  My members who are complaining tell me that they get this white screen after posting constantly for a while.  Then they either have to refresh the board or completely leave the board and log back in so they can continue with what they were doing.  I asked what they were using...Desktop or Mobile Devices.  They are using Desktops.

I was hoping that I could find a solution to this problem by using the Search Feature on here, but I could not find anything regarding my problem. 

Any solutions or ideas?  This is my board's link.....

http://simplicitydesignsbylisa.createaforum.com/index.php

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Offline Lisa

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Re: Problem: White Screen
« Reply #1 on: April 26, 2016, 08:25:02 pm »
I just found a post regarding a Blank White Post....I read it but I could not figure out if it would help me.

Offline CreateAForum

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Re: Problem: White Screen
« Reply #2 on: April 26, 2016, 08:26:50 pm »
I have had that happen to me as well. I am not sure of the cause unfortunately. I have tried looking into it in the past but can't cause the extract conditions to recreate the issue.
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Offline CreateAForum

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Re: Problem: White Screen
« Reply #3 on: April 26, 2016, 08:44:01 pm »
Made one change not sure if it will help or not. Time will tell.
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Offline Lisa

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Re: Problem: White Screen
« Reply #4 on: April 26, 2016, 10:07:43 pm »
Thank you, I will let my members know and we will see what happens.

Offline Dave23

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Re: Problem: White Screen
« Reply #5 on: May 05, 2016, 02:46:03 pm »
I think we had reported this a few months back...seems it always happened at BBF during heavy usage periods...

Offline Dave23

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Re: Problem: White Screen
« Reply #6 on: May 05, 2016, 02:47:49 pm »
Just looked, the title of the thread was "Database Issue, maybe?" and was back in October 2015...

Offline CreateAForum

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Re: Problem: White Screen
« Reply #7 on: May 05, 2016, 03:39:32 pm »
I think it has been better lately
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Offline Lisa

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Re: Problem: White Screen
« Reply #8 on: May 05, 2016, 04:34:45 pm »
So far I have not received anymore complaints....BUT last night I again posted 15 Countdown Auctions and evidently this is where the problem is occurring.  I will keep a watch on that category and see if I get any complaints this go round.

Offline CreateAForum

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Re: Problem: White Screen
« Reply #9 on: May 05, 2016, 04:50:05 pm »
That is good to know.
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Offline Lisa

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Re: Problem: White Screen
« Reply #10 on: May 06, 2016, 02:05:27 pm »
I'm back.....  seems the white screen problem returned last night.  And its happening in the same place as last time.....where I have posted all my Countdown Auctions which is a very heavy usage area. 

So looks like the problem only occurs when there is heavy usage areas, which includes during a high usage time period.


Offline CreateAForum

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Re: Problem: White Screen
« Reply #11 on: May 06, 2016, 04:11:19 pm »
:( then it is a harder problem.
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Offline Lisa

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Re: Problem: White Screen
« Reply #12 on: May 06, 2016, 05:07:59 pm »
I'm so sorry....not happy with the harder problem this has created.... :(

 

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