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Offline skeenliside

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New users not being able to create a new profile
« on: March 23, 2017, 01:31:04 pm »
Hi,
We're having people contact us saying they aren't able to create a new profile on our forum (http://forum.buildingsmartcanada.ca), getting a message that says: Your details match those of a known spammer, therefore you have been disallowed registration. Details: Spammer IP.
[/size]Help!
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Offline CreateAForum

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Re: New users not being able to create a new profile
« Reply #1 on: March 23, 2017, 01:35:15 pm »
Check if there IP address is listed on https://stopforumspam.com/
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Offline skeenliside

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Re: New users not being able to create a new profile
« Reply #2 on: March 23, 2017, 01:42:03 pm »

"No results" for both searches.
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Offline CreateAForum

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Re: New users not being able to create a new profile
« Reply #3 on: March 24, 2017, 01:21:09 am »
Strange but added a setting so that you can do disable StopForumSpam.com

Admin -> Registration -> Settings
"Disable StopForumSpam checks on registration"
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Offline BillieJ

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Re: New users not being able to create a new profile
« Reply #4 on: May 10, 2017, 10:35:50 pm »
How do I open the forum I created and add members?
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Offline CreateAForum

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Re: New users not being able to create a new profile
« Reply #5 on: May 10, 2017, 10:49:42 pm »
The forum is at http://forum.buildingsmartcanada.ca/  It seems open to me

Do you want to register users as an admin yourself?
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