Author Topic: New Members Not Receiving Confirmation Emails  (Read 605 times)

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Offline magicka

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New Members Not Receiving Confirmation Emails
« on: June 28, 2013, 11:52:29 pm »
Our new members are not getting their confirmation emails. How do i fix this please?

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Offline CreateAForum

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Re: New Members Not Receiving Confirmation Emails
« Reply #1 on: June 29, 2013, 12:19:25 am »
What isp is their email provider?

And did they check their junk/bulk/spam folder
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Offline magicka

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Re: New Members Not Receiving Confirmation Emails
« Reply #2 on: June 29, 2013, 01:30:51 am »
We have them checking junk mail folders and spam.


Do i need to ask them about their isp for email, or is there a way to see it?

Offline CreateAForum

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Re: New Members Not Receiving Confirmation Emails
« Reply #3 on: June 29, 2013, 02:36:22 am »
Well it would be the domain for their email address the isp
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Offline magicka

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Re: New Members Not Receiving Confirmation Emails
« Reply #4 on: June 29, 2013, 02:48:32 am »
lol duh ok...i get it ...internet service provider...not sure what i was thinking it was...blonde/gray moment. Thank you!!!!

 

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