Author Topic: New Members Not Receiving Confirmation Emails (Read 835 times)

magicka · « **on:** June 28, 2013, 11:52:29 pm »

Our new members are not getting their confirmation emails. How do i fix this please?

CreateAForum · « **Reply #1 on:** June 29, 2013, 12:19:25 am »

What isp is their email provider?

And did they check their junk/bulk/spam folder

magicka · « **Reply #2 on:** June 29, 2013, 01:30:51 am »

We have them checking junk mail folders and spam.

Do i need to ask them about their isp for email, or is there a way to see it?

CreateAForum · « **Reply #3 on:** June 29, 2013, 02:36:22 am »

Well it would be the domain for their email address the isp

magicka · « **Reply #4 on:** June 29, 2013, 02:48:32 am »

lol duh ok...i get it ...internet service provider...not sure what i was thinking it was...blonde/gray moment. Thank you!!!!

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