Author Topic: login issue (Read 425 times)

CookieTBC · « **on:** October 17, 2019, 01:10:12 am »

Hello,

I have a single member who is unable to login. We deleted the account and I forced registration for her.
Email and password are correct - she received the confirmation email (we also attempted with no required confirmation).
I've asked her to switch browsers and also refresh (control F5). What else might we need to do?
I don't believe the issue is with the users ability to log in.

Thanks,
Cookie

CreateAForum · « **Reply #1 on:** October 17, 2019, 01:14:28 am »

What browser or device?

CookieTBC · « **Reply #2 on:** October 17, 2019, 01:20:08 am »

Chrome - I believe she's on a PC. I'm double checking.

CookieTBC · « **Reply #3 on:** October 17, 2019, 03:21:44 am »

And like magic, I wrote to you and now she's successfully logged in.

Thanks!

CreateAForum · « **Reply #4 on:** October 17, 2019, 03:35:14 am »

lol I didn't do anything for this.

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Author Topic: login issue (Read 425 times)

CookieTBC

login issue

CreateAForum

Re: login issue

CookieTBC

Re: login issue

CookieTBC

Re: login issue

CreateAForum

Re: login issue

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