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Author Topic: Help! People can't register for my forum...  (Read 48 times)

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Offline Fantastical

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Help! People can't register for my forum...
« on: December 03, 2017, 04:49:28 am »
As the title suggests there seems to be an issue with the regerstraion and I don't know what it is.


A friend tried to join last night and said that he had trouble so I thought that I would go see if it was something on his side or if there was a bigger issue so I tried to create another account - all went well for a time, I was able to agree to the terms and conditions, I filled out my details nicely and clicked the captcha but then when I said register is said that I wasn't allowed to.


Any suggestions?
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Offline CreateAForum

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Re: Help! People can't register for my forum...
« Reply #1 on: December 03, 2017, 05:01:33 am »
Take a screensot of the exact error message. I need to see the wording.
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Offline Fantastical

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Re: Help! People can't register for my forum...
« Reply #2 on: December 03, 2017, 06:51:39 am »
Quote from: CreateAForum on December 03, 2017, 05:01:33 am
Take a screensot of the exact error message. I need to see the wording.


I have attached the screen shot.
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Offline CreateAForum

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Re: Help! People can't register for my forum...
« Reply #3 on: December 03, 2017, 03:08:49 pm »
What email address are you using?
That would mean you are listed on http://stopforumspam.com for your email.
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Offline Fantastical

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Re: Help! People can't register for my forum...
« Reply #4 on: December 03, 2017, 04:39:14 pm »
Quote from: CreateAForum on December 03, 2017, 03:08:49 pm
What email address are you using?
That would mean you are listed on http://stopforumspam.com for your email.


I thought that I was useing the email that I created for the forum (a gmail.com account with the forum name).


How do I fix it?
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Offline CreateAForum

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Re: Help! People can't register for my forum...
« Reply #5 on: December 03, 2017, 05:50:22 pm »
Try another email? That would be odd if that happened on a new email.
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Offline Fantastical

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Re: Help! People can't register for my forum...
« Reply #6 on: December 03, 2017, 07:14:20 pm »
It worked! Odd that it doesn't like the email I set up for it...
« Last Edit: December 03, 2017, 07:22:34 pm by Fantastical »
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Offline Rosemary Worsley

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Re: Help! People can't register for my forum...
« Reply #7 on: December 03, 2017, 10:03:04 pm »
I also found that if you use a VPN to hide you IP address is will bring up same error message, so just disconnect whilst you join


simples
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Offline CreateAForum

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Re: Help! People can't register for my forum...
« Reply #8 on: December 03, 2017, 10:06:21 pm »
Interesting.
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