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Offline marksairey2

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Forgot password
« on: August 23, 2010, 02:52:16 pm »
Hi I hope someone can help.
I forgot my passowrd, after changing the way my username was dispalyed.
So I went thought the followog, but I am getting stuck in a loop.
 
Click on forgot password on the login page
I enter my username on the next page
It goes to the authentification reminder page
and says
"A mail has been sent to your email address. Click the link in that mail to set a new password."
It sends me a link to my email.
I click on the emailed linklink, but it is taking me to Authentification page and asking for my username
I enter my username, but it takes me to a page say ing it has end me a link to my email.
I click on the amil link etc... and am back at the same page as before
 
I have set up a new username, becasue I cannot log a help call becasue I am not logged in. That is a bit cruel.
Thanks
 
 

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Offline Alex

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Re: Forgot password
« Reply #1 on: August 23, 2010, 09:00:33 pm »
I cannot specifically help you with this- but I will tell you that CAF is going to ask for the username and for your board URL. ;)
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