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Offline KYG

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Domain issues, can't visit my forum now
« on: February 23, 2021, 01:13:23 pm »
I was trying to add a subdomain for my forum by adding a CNAME record with ns1.createaforum.com. Then I added my subdomain (forum.kygekteam.org) and clicked on VERIFY URL. It showed 1, so I clicked Update Forum URL. Then I can't connect to the link. My ISP by default redirects broken link to a site. Then I clicked on Reset Default Forum URL to original, but it doesn't work. I've also tried to delete my CNAME record, but still doesn't work. Now I'm basically stuck, I can't access my Admin page.

Can an admin help to reset my domain settings in the forum? Thanks for your help!

Forum URL: kygekteam.createaforum.com

EDIT: This issue is probably similar to this ---> https://support.createaforum.com/8/need-help-to-change-domain/
« Last Edit: February 23, 2021, 11:00:28 pm by KYG »
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Offline CreateAForum

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Re: Domain issues, can't visit my forum now
« Reply #1 on: February 23, 2021, 03:46:38 pm »
Have reset the url. You need to do a cname if you are using a subdomain.
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Offline KYG

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Re: Domain issues, can't visit my forum now
« Reply #2 on: February 23, 2021, 10:59:48 pm »
So I should make a CNAME record with ns1.createaforum.com?
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Offline CreateAForum

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Re: Domain issues, can't visit my forum now
« Reply #3 on: February 23, 2021, 11:12:24 pm »
No cname should be kygekteam.createaforum.com
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Offline KYG

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Re: Domain issues, can't visit my forum now
« Reply #4 on: February 23, 2021, 11:24:49 pm »
Done, can you check (and reset) it now?
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Offline CreateAForum

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Re: Domain issues, can't visit my forum now
« Reply #5 on: February 23, 2021, 11:30:42 pm »
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Offline KYG

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Re: Domain issues, can't visit my forum now
« Reply #6 on: February 23, 2021, 11:45:39 pm »
Thanks very much!
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