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Offline Stymie

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Authentication failures for members
« on: May 01, 2013, 01:33:49 pm »
Our site Brokenvows is experiencing login failures primarily from the login boxes in the top left hand corner.  I have tried mac's and PC's, safari, firefox, chrome and IE and all fail.  Is there something going on with the authentication for the site.


It does not affect all users, but the ones it does it does so consistently.  User usually get logged in on the second try.
« Last Edit: May 01, 2013, 01:39:21 pm by Stymie »

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Offline CreateAForum

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Re: Authentication failures for members
« Reply #1 on: May 01, 2013, 02:05:37 pm »
What is the exact error message?

And your forum url
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Offline Stymie

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Re: Authentication failures for members
« Reply #2 on: May 01, 2013, 02:22:39 pm »
http://brokenvows.createaforum.com


Login failed and it brings up the sign in in the middle of the page replacing the portal opening page.  Its been reported to me by two other members and I am experiencing it as Admin.  The rest have not seen it.


Now I am seeing this and getting locked out.
If you've forgotten your login details, don't worry, they can be retrieved. To start this process please enter your username or email address below.
  Username/Email:
« Last Edit: May 01, 2013, 02:25:37 pm by Stymie »

Offline CreateAForum

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Re: Authentication failures for members
« Reply #3 on: May 01, 2013, 02:24:53 pm »
Can you create me a user or send info a user that is failing?
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Offline Stymie

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Re: Authentication failures for members
« Reply #4 on: May 01, 2013, 02:30:07 pm »
I tried creating one and it works all the time.  The one that is failing on me is my admin account and I don't want to put the password out here.


Well after going through the password reset procedure my admin account is working everytime now, very weird.  So I can't recreate it at the moment unfortunately.
« Last Edit: May 01, 2013, 02:32:10 pm by Stymie »

Offline Stymie

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Re: Authentication failures for members
« Reply #5 on: May 01, 2013, 02:34:38 pm »
I guess I will have to wait till it recurs.  I hate intermittent problems.  Thank you I will return if it happens again.

 

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