Create A Forum - Support Forums

Hi,
I'm new to this site as well and I logged in and clicked on the Admin link. From there, click on "Features and Options" and after that click on "Boards" on the left hand side. On that page, you will see some links toward the top of the section (not at the very top, though). Click on "Create New Category" and you're ready to name and order them.
I know nothing about your server question.
Hope this helps!
MJ