Author Topic: Paid Subscriptions - The member could not be found  (Read 356 times)

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Offline daddyal84

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Paid Subscriptions - The member could not be found
« on: December 17, 2017, 10:48:13 am »
Hi

I am trying to manually add a User to the paid Subscription list.

I can find the user when i start to type the username, and select.

However when I click Save it throws an error message - The member entered could not be found.

This particular user is #2 in my member list.

I have had no problem manually adding other users.



Please can you help?

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Offline CreateAForum

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Re: Paid Subscriptions - The member could not be found
« Reply #1 on: December 17, 2017, 03:41:51 pm »
Forum url?
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Offline daddyal84

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Offline CreateAForum

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Re: Paid Subscriptions - The member could not be found
« Reply #3 on: December 19, 2017, 01:30:52 am »
It is an issue with the member's name in the database it saves it as Mr P's which is done for database reasons for 's characters

What paid subscription did you want that user to have
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Offline daddyal84

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Re: Paid Subscriptions - The member could not be found
« Reply #4 on: December 21, 2017, 12:33:09 pm »
Hi

Thanks for looking into the issue.

The user has changed to Mr P and the subscription has now been activated.

Thanks again for your support

 

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