Author Topic: Issues with my Forum  (Read 489 times)

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Offline Zorbak the Ebil Moglin

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Issues with my Forum
« on: April 04, 2019, 11:31:33 pm »
Okay... So I'm having two major issues.

The first is that after I bought the attachment upgrade for my forum so people could upload pictures, suddenly the attachment function isn't working anymore. Everytime I try it just says internal error and to contact the webmaster. Once I removed the attachments it works find. I bought the attachment upgrade and confirmed it does show up in my admin bar when I check the storage for the community as having the space available. I don't know what happened, but it is VERY annoying that I bought this upgrade, and then suddenly the function stops working less than a week afterward.
The second issue is that tagging isn't working all the time. I noticed someone try to tag me, and it did not tag me, but just showed up as plain text and didn't show up in my notifications of being mentioned. This appears random, since it has been done before, and sometimes just doesn't happen even if they type the name in correct (I mostly just copy and paste the name from the members page and that usually works).

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Offline CreateAForum

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Re: Issues with my Forum
« Reply #1 on: April 05, 2019, 12:18:21 am »
What is your forum url?

And how big is the attachment in terms of file size

For tagging does your name use special characters or spaces?
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Offline Zorbak the Ebil Moglin

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Re: Issues with my Forum
« Reply #2 on: April 05, 2019, 12:47:22 am »
https://unitedroleplayers.createaforum.com
I tried just doing one picture (PNG) that was 466 KB. I tried doing multiple at first, but then started removing them once I realized what was happening.

No. My name is just as it appears here. The only thing I thought might be an issue was the spaces in my name, but so far that hasn't been an issue with anyone else. No special characters, and no special fonts or anything weird.

Offline CreateAForum

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Re: Issues with my Forum
« Reply #3 on: April 05, 2019, 12:49:14 am »
test image
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Offline CreateAForum

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Re: Issues with my Forum
« Reply #4 on: April 05, 2019, 12:49:32 am »
Does it happen right now the image upload?
What kind of device are you uploading from?
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Offline Zorbak the Ebil Moglin

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Re: Issues with my Forum
« Reply #5 on: April 05, 2019, 01:42:00 am »
Yep. It's still happening.

I'm uploading from my desktop. I've tried both Google Chrome and Firefox as browsers. I haven't yet confirmed from people in the forum if it's happening to them or just me since none of them seem to be online currently (we're a pretty small group).

Offline CreateAForum

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Re: Issues with my Forum
« Reply #6 on: April 05, 2019, 01:46:41 am »
Can you take a screenshot of the error message
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Offline Zorbak the Ebil Moglin

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Re: Issues with my Forum
« Reply #7 on: April 05, 2019, 02:11:04 am »
Here is the screen shot attached.

Offline Zorbak the Ebil Moglin

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Re: Issues with my Forum
« Reply #8 on: April 05, 2019, 02:11:36 am »
Wow... I didn't even think about if that would work or not... I'm glad it did.

Offline CreateAForum

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Re: Issues with my Forum
« Reply #9 on: April 05, 2019, 02:25:07 am »
Try again on your forum I cleared my error log hoping I catch it this time. And as soon as you do let me know.
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Offline Zorbak the Ebil Moglin

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Re: Issues with my Forum
« Reply #10 on: April 05, 2019, 02:26:57 am »
I just tried it again and got the same error.

Offline CreateAForum

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Re: Issues with my Forum
« Reply #11 on: April 05, 2019, 02:41:37 am »
Are you uploading multiple files at at a time to a post? to exceed 10mb?

I see the error log in the file but it saying you are exceeding the limit of 10mb for the post?
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Offline Zorbak the Ebil Moglin

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Re: Issues with my Forum
« Reply #12 on: April 05, 2019, 02:46:04 am »
A couple of them might have been. I noticed one or two that are over 10mb... Which is bizarre. They're simple animated gifs that shouldn't be that big... Anyway, the first few times I did it, those pics were not in the bunch. One I tried to upload was only one pic and it was 466 KB. I dunno... Maybe I tried to upload the wrong pic without realizing it.


Offline CreateAForum

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Re: Issues with my Forum
« Reply #13 on: April 05, 2019, 02:51:18 am »
That would do it. I might be able to raise that limit a little bit I had a cap of 12mb for upoads for max total size.
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Offline Zorbak the Ebil Moglin

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Re: Issues with my Forum
« Reply #14 on: April 05, 2019, 02:54:14 am »
It's fine as is. Having the limit is fine, I just wanted to know what was causing the error, which confused me. I honestly thought at first something went wrong with my purchase of more storage space since it seemed to happen not long after. But if that's not the issue, then it should be fine.

 

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